Radish Systems, LLC

Radish Communications Systems, Inc.

Radish Communication Systems, Inc.

Anthony J Brittain

Richard A Davis

Ronald K Witmore

Charles J Fette

Peter Mathys

Richard A Smith

A system and method for improved voice and data communication is described. One embodiment includes a method for data communication with an end user, the method comprising connecting to an agent device; receiving a data session request from the agent device, wherein the data session request comprises a target telephone number; establishing a data session with an end-user device associated with the target telephone number; and transmitting data messages between the end-user device and the agent device using the data session.

System and method for establishing voice and data connection

A system and method for improved voice and data communication is described. One embodiment includes a method for voice and data communication, the method comprising connecting to a session server; receiving a voice call from an end-user; receiving an end-user phone number for the end-user; transmitting a session request to the session server, wherein the session request is based on the end-user phone number; and communicating with the end-user over a session established through the session server.

A telecommunication system provides voice and data communications over a conventional telephone line between a server station and a client station using visual forms. The client station includes a processor, display, telephone, and data circuit-terminating equipment (DCE) for data communications. The server station includes a processor, DCE, and either a telephone or a voice card for audio communications. Each DCE includes a modem, a start signal generator for transmitting a start signal over the telephone line prior to transmission of data by the modem, a start signal detector, and a switch that automatically switches the DCE from voice mode to data mode while data is being communicated. The client processor also includes a definition of a visual form having a number of controls with predetermined properties, including properties defining permissible actions that can be taken with respect to each control and instructions to be executed in response to specified actions. The client employs a mouse, keyboard, or the like to select a control in the visual form and to perform an action on the selected control. At least some of the controls include a property directing the client processor to switch the DCE to data mode, transmit data identifying the action, and then return to voice mode. The server processor is programmed to execute steps in response to the actions received from said client station. The visual forms at both stations can be linked so that they are automatically updated to reflect actions at the other station.

Telecommunication system for automatic switching between voice and

A telecommunication system provides voice and data communications over a conventional telephone line that can be dynamically switched from voice mode to data mode during a single conversation. Each station includes a telephone for voice communications and bypass relay means for selectively connecting the telephone to the telephone line in voice mode and disconnecting the telephone while operating in data mode. Prior to transmitting data, the originating station first transmits a start signal over the telephone line that includes a rate signal indicating one of the several possible data transmission rates. If a station detects a start signal transmitted by a remote station, a microcontroller directs the bypass relay means and modem to automatically switch from voice mode to data mode in preparation for receiving data from the originating station.

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Boulder, CO, United States of America

Anthony J Brittain