Amazon Technologies, Inc.

Anoop Kumar

Sriram Venkatapathy

Rahul Gupta

Premkumar Natarajan

Melanie C B Gens

Xinhong Zhang

Samuel Harry Ingbar

Aram Galstyan

Pooja Sanjay Sonawane

Pavel Bhowmik

Sachin Midha

Anil Ramakrishna

Sankaranarayanan Ananthakrishnan

Yi Fung

Heng Ji

Kshitij Mishra

Tamer Soliman

Techniques for generating a natural language prompt to further a goal of a dialog, are described. During a dialog, the system receives one or more user inputs including a user question, a user response to the question, and a request to generate a further question following the response. The system determines ASR output data corresponding to the user inputs, and determines dialog history data of the dialog. Using the ASR output data and the dialog history data, the system determines a category and an explanation of relevance corresponding to the category. Using the ASR output data, the dialog history, the category, and the explanation, the system determines the further question to be output to the user.

Natural language question generation

Techniques for updating a large language model (LLM) to correct generation of undesired responses, such as incorrect outputs, toxic outputs, etc. are described. Typical methods of retraining and fine-tuning are inefficient and computationally expensive for LLMs. Some embodiments of the present disclosure involve identifying a salient layer of the LLM that is responsible for the undesired response and editing only the salient layer. This layer is identified by computing a saliency value for the layer using a mean of gradient values for the layer, and the layer with the greatest saliency value is selected for editing. For editing, a small network is used to update the weights of the selected layer. The LLM is updated to include the edited layer, and the updated LLM is used for future processing.

Systems and methods for updating large language models

Techniques for evaluating a natural language understanding (NLU) component and determining an action to resolve an issue processing a user input are described. The system determines which component is invoked by a baseline NLU component is processing the user input, and which component is invoked by an updated NLU component. Based on that information, the system selects the action to resolve the updated NLU component generating an undesired response to the user input.

Evaluating natural language processing components

Techniques for using a federated learning framework to update machine learning models for spoken language understanding (SLU) system are described. The system determines which labeled data is needed to update the models based on the models generating an undesired response to an input. The system identifies users to solicit labeled data from, and sends a request to a user device to speak an input. The device generates labeled data using the spoken input, and updates the on-device models using the spoken input and the labeled data. The updated model data is provided to the system to enable the system to update the system-level (global) models.

Spoken language understanding models

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Fountain Valley, CA, United States of America

Anoop Kumar