Ncr Corporation

Anjali M Diwekar

Karen A Papierniak

Luo-Jen Chiang

James E Thaisz

Conventionally, a web site stores Internet data indicating file access status for the files that have been accessed in response to requests from web browsers. Unfortunately, the Internet data are kept as a set of separate and non-correlated data records that are chronologically arranged according to the times at which the requests have been received and processed. Consequently, the Internet data are not arranged meaningful to management and business operation. The present invention is able to correlate web page files (HTML, SHTML, DHTML, or CGI files) with individual users. The present invention is also able to correlate web page files with user sessions during which users perform their business transactions over the Internet.

Method and apparatus for forming user sessions and presenting internet data according to the user sessions

A computer system collects, analyzes and/or transforms Internet and/or electronic commerce data of service providers. The Internet and/or electronic commerce data includes one or more of business operational data and network operational data. The mapping system includes a database storing the Internet and/or electronic commerce data for interrogation by the CSP, and at least one computer station including data transformation and database load utilities. The computer station performs one or more of the functions: of transforming and organizing the business operational data; analyzing, and organizing the web server operational data pertaining to web page requests, accesses, and browsing into the format suitable to be loaded into said database; analyzing and organizing the Internet operational data pertaining to network sessions and accesses; correlating the network sessions, and authorization and application access data to customers; creating directories of applications; translating raw system data pertaining to Internet and/or electronic commerce applications into a business context; and correlating the business operational data and the network operational data into one or more datasets.

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Matawan, NJ, United States of America

Anjali M Diwekar