Verizon Patent and Licensing Inc.

Verizon Business Global LLC

Mci, Inc.

Worldcom, Inc.

Angela R James

Eric DeRose

B Reilly Barry

Lynne Levy

Mark A Chodoronek

Michael Tusa

Carol Y Devine

Mark Nicholas Studness

Mark N Gonzales

The specification discloses a method of doing business over the public Internet, particularly, a method which enables access to legacy management tools used by a telecommunications enterprise in the management of the enterprise business to the enterprise customer, to enable the customer to more effectively manage the business conducted by the customer through the enterprise, this access being provided over the public Internet. This method of doing business is accomplished with one or more secure web servers which manage one or more secure client sessions over the Internet, each web server supporting secure communications with the client workstation; a web page backplane application capable of launching one or more management tool applications used by the enterprise. Each of the management tool applications provide a customer interface integrated within said web page which enables interactive Web/Internet based communications with the web servers; each web server, supports communication of messages entered via the integrated customer interface to one or more remote enterprise management tool application servers which interact with the enterprise management tool applications to provide associated management capabilities to the customer.

Integrated business system for web based telecommunications management

The specification discloses a method of doing business over the public Internet, particularly, a method which enables access to legacy management tools used by a telecommunications enterprise in the management of the enterprise business to the enterprise customer, to enable the customer to more effectively manage the business conducted by the customer through the enterprise, this access being provided over the public Internet. This method of doing business is accomplished with one or more secure web servers which manage one or more secure client sessions over the Internet, each web server supporting secure communications with the client workstation; a web page backplane application capable of launching one or more management tool applications used by the enterprise. Each of the management tool applications provide a customer interface integrated within said web page which enables interactive Web/Internet based communications with the web servers; each web server supports communication of messages entered via the integrated customer interface to one or more remote enterprise management tool application servers which interact with the enterprise management tool applications to provide associated management capabilities to the customer.

Integrated business systems for web based telecommunications management

A integrated customer interface for providing telecommunications management to a customer at a browser involves a web server and a client application. The web server manages a client session supports communication of request messages received from the browser to a network management resource. The client application is integrated for use within the browser, downloadable from the web server in accordance with a predetermined customer entitlement, and programmed to be in interactive communications with the network management resource.

Integrated systems for providing communications network management services and interactive generating invoice documents

An integrated data management system for providing data management services from an enterprise over the Internet is described. A user interface executable in a customer workstation authenticate the customer's access to the system and presents one or more data management services according a customer entitlement, for the customer to select. Client applications representing the data management services re initiated by the user interface in response to customer selection. Consequently, the customer is enabled at the customer site to request and receive the data management services according to the customer's entitlements in a secure Internet-based computing environment.

Integrated customer interface for web based data management

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Chevy Chase, MD, United States of America

Angela R James