Salesforce, Inc.

Andy Timmons

Aaron J Maurer

Lichen Ni

Methods, systems, apparatuses, devices, and computer program products are described. A group-based communication system may determine timing for sending notifications to users of the group-based communication system to improve the likelihood of the users interacting with the notifications, interacting with other users in the system, or both. For example, the group-based communication system may identify a notification to send to a user, where the user is associated with a user identifier and a workspace identifier in the group-based communication system. The system may dynamically determine a time for sending the notification based on activity data for the user corresponding to the user identifier and activity data for multiple other users corresponding to the workspace identifier (e.g., members of a team with the user). The system may send the notification for display in a user interface of a user device operated by the user at the determined time.

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Washington, DC, United States of America

Andy Timmons