Capital One Services, LLC

Andy Luo

Nathan Wolfe

In some implementations, a device may obtain a natural language input including an emoji. The device may identify one or more appearance modifiers associated with the emoji. The device may generate a token associated with the emoji that removes the one or more appearance modifiers, wherein the token is associated with multiple emojis including the emoji, and wherein the token is a modified code associated with the emoji or is associated with a cluster that is associated with the multiple emojis. The device may provide, to a natural language processing (NLP) model, the token associated with the emoji. The device may obtain, from the NLP model, an output that indicates an interpretation of the natural language input based on providing the token to the NLP model.

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Vienna, VA, United States of America

Andy Luo