Slack Technologies, Inc.

Salesforce, Inc.

Andrew Timmons

Matthew Wahl

Colin Gibbs

Robin McConnell Balaga

Shannon Tinkley

Aish Raj Dahal

Carmen Raffa

Ayushi Samaddar

Jonathan Schear

Kaya Thomas Wilson

Jonathan Byman

Joel Bartlett

Fiona Condon

Jason Kranker

Shreya Mohan Shetty

Elijah Joseph-Young

Mihailo Milic

Media, methods, and systems of recommending personalized help content within a group-based communication system. A machine learning model trained with prior user interaction data and historical user engagement data is used to generate a list of recommended help content based at least in part on received user interaction data for a user.

Machine learning for targeting help content

Methods, media, and systems for a changing a private channel in a channel-based communication system from an 'invited-members' mode to a “whitelisted groups” mode. When in a whitelisted-groups mode, the channel administrator can whitelist one or more groups for channel membership. The whitelisted groups may be external groups managed by an identity provider. Based on the whitelisted groups, users cannot be added to the private channel without being a member of one of the whitelisted groups. Users are also automatically removed from the channel if they are no longer in one of the whitelisted groups for any reason.

Access control for private channels in a channel-based discussion system

Apparatuses, systems, and methods are provided that enable automatic diagnosis and repair of notification signal disruptions associated with a mobile device and a mobile application stored thereon.

Notification signal error diagnosis and repair

Methods, media, and systems for a changing a private channel in a channel-based communication system from an 'invited-members' mode to a 'whitelisted groups' mode. When in a whitelisted-groups mode, the channel administrator can whitelist one or more groups for channel membership. The whitelisted groups may be external groups managed by an identity provider. Based on the whitelisted groups, users cannot be added to the private channel without being a member of one of the whitelisted groups. Users are also automatically removed from the channel if they are no longer in one of the whitelisted groups for any reason.

Notification signal disruption diagnosis and repair

Growing community of inventors

San Francisco, CA, United States of America

Andrew Timmons