Xerox Corporation

Andrew K Balm

Julia Allwright

Gemma Rosalind Lee

Rebecca Mallaband

A method and printing device print a feedback form in response to activation of a customer feedback option of the printing device. The printing device and the feedback form instruct the user to supply feedback comments on the feedback form and cause the feedback form to be scanned using the printing device. The method and printing device identifying the feedback form in response to the scanning of the feedback form and capture the feedback form as a feedback form image. The method and printing device transmit the feedback form image from the printing device to a feedback collection entity.

Automated user feedback

For sheet stacking trays having a lowered sheet stacking position and raised sheet feeding positions, and repositionable stack edge guides, improved visual accuracy for the repositioning of the stack edge guide for different sheet sizes is provided by automatically extending out an elongated visual indicator from the repositionable stack edge guide to closely overlay the correct corresponding stack size visual indicia from a spaced array of such indicia when the tray is in said lowered sheet stacking position, and automatically pivotally lifting this elongated visual indicator up away from any possible obstruction of the raising of the tray for sheet feeding. The indicator may further provide a reading window surrounding the correct indicia.

Growing community of inventors

St. Albans, United Kingdom

Andrew K Balm