Cox Communications, Inc.

Andrew Joseph Milley

James Thompson

David Norman

Brad Pfaff

Sung-eun Kim

David Hicks

Randale Geray Keasler

Shahrzad Hariri

Ajay Bahukhandi

Bradley Wilton Napier Pfaff

Timothy Andrew Cotter

Gina L Ignatowski

A network, such as a hybrid fiber-coaxial (HFC) network, may comprise a plurality of nodes. Each node may facilitate transmission of service signals between a service provider and a plurality of subscribers. If a node's utilization is determined to be above a predetermined threshold that is indicative of congestion on the node, a system associated with the service provider and/or a third party service may identify a subset of subscribers with excessive data usage. For example, the system may receive usage data for each subscriber serviced by the node, and compare the usage data to a total usage data among the subscribers serviced by the node and/or a standard to identify the subset. Once identified, the system may determine a cause of the excessive data usage for each subscriber within the subset, and determine an action to be performed based on the cause to alleviate the congestion on the node.

Identification and resolution of excessive data usage to alleviate network congestion

This disclosure describes systems, methods, and devices related to resetting observable channel knockouts. A device may transmit a poll request frame to a cable modem to solicit information associated with the cable modem. The device may receive a response frame from the cable modem, wherein the response frame includes information indicating the cable modem is in a partial operation state. The device may store at least a portion of the information in the memory. The device may determine a command configured to cause the cable modem to transition from the partial operation state. The device may transmit the command to the cable modem.

Resetting observable channel knockouts

Growing community of inventors

Roswell, GA, United States of America

Andrew Joseph Milley