Bally Technologies, Inc.

Compudigm International Limited

Bally Gaming, Inc.

Andrew John Cardno

Nicholas John Mulgan

Grant Frederick Margison

Simon Travers-Jones

Patrick Nicholas Ryan

Craig Ivan Soper

Paul Alan Cardno

Andreas Mahn

Nichole Kaufmann

Michael John Douglas Hornsby

Michael John Douglas

Nicole Kaufmann

Michael John Hornsby

A data visualization system is disclosed that includes a retrieval component, a display component, and a contour generator. The retrieval component is configured to retrieve data representing interactions between customers and the merchant, and to construct a finite set of data values from the retrieved data. The display component is configured to display a graphical representation of a merchant and a graphical representation of each of the set of data values represented as data points. The contour generator is configured to generate and display one or more contour lines at least partly around each data point to form a contoured surface, in which the areas of representation around each data point are shown in a series of contour lines, and the nature of the contour lines gradually fans away from each data point. Each data point is vertex of the contoured surface.

Contact center data visualization system and method

A data visualization system is disclosed that includes an interaction database, a retrieval component, a display component, and a contour generator. The interaction database is maintained in a computer memory of interaction data representing interactions between customers and at least one merchant. The retrieval component is configured to retrieve from the interaction database data representing interactions between customers and the merchant, and to construct a finite set of data values from the retrieved data. The display component is configured to display a graphical representation of a merchant and a graphical representation of each of the set of data values centered on respective data points disposed on a representation of a bell-shaped curve. The contour generator configured to generate and display one or more contour lines at least partly around each data point to form a bell-shaped curve, in which the areas of representation around each data point are shown in a series of contour lines, and the nature of the contour lines for each data point are preferably represented to gradually drop off or fan away from each data point, wherein each data point is displayed as a local maximum at an apex of the bell-shaped curve.

A data visualization system is disclosed that includes a data value memory, a display, and contour generator. The data value memory maintains a finite set of data values. The display is arranged to display a representation of each data value centered on respective data points. The contour generator is arranged to generate and display a representation having a cross-sectional shape of a bell-shaped curve in which each data point is displayed as an apex of the bell-shaped curve. Also disclosed is a method of data visualization and a data visualization computer program.

Data visualisation system and method

A method is disclosed of data transfer between a source computer and multiple target computers. The method includes: transmitting a multi-media formatted transmission from the source computer over a first network to a server configured to receive the multi-media formatted transmission; extracting a data stream from the multi-media formatted transmission; transmitting the data stream in an Internet format over a second network to the target computers, the target computers each configured to receive the data stream in a finite set of protocols over the second network, the finite set of protocols including Internet protocols but excluding multi-media protocols; and extracting data from the data stream and reformatting the extracted data into a multi-media format at each target computer, wherein each target computer is able to reformat the extracted data into different multi-media formats.

Data transfer system and method

A method is disclosed of data transfer between a source computer and multiple target computers. The method includes: receiving a user data and format request from one or more target computers; transmitting a multi-media formatted transmission from the source computer over a first network to a server configured to receive the multi-media formatted transmission; extracting a data stream from the multi-media formatted transmission; transmitting the data stream in an Internet format over a second network to the target computers, the target computers each configured to receive the data stream in a finite set of protocols over the second network, the finite set of protocols including Internet protocols but excluding multi-media protocols; and extracting data from the data stream and reformatting the extracted data into a multi-media format at each target computer, wherein each target computer is able to reformat the extracted data into different multi-media formats.

The invention provides a data visualization system comprising a data value memory in which is maintained a finite set of data values and display means arranged to display a contoured representation. One or more of the data values are displayed as contours around one or more data points and each data value is centered on a data point. The invention also provides a method of data visualization and a data visualization computer program.

Data visualization system and method

A method is disclosed of data transfer between a source computer and multiple target computers. The method includes: transmitting a multi-media formatted transmission from the source computer over a first network to a server configured to receive the multi-media formatted transmission in more than one protocol; converting the multi-media formatted transmission into a data stream in an Internet format by extracting the data stream from the multi-media formatted transmission; transmitting the data stream in the Internet format over a second network to the target computers, the target computers each configured to receive the data stream in a finite set of protocols over the second network, the finite set of protocols including Internet protocols but excluding multi-media protocols; and extracting data from the data stream and reformatting the extracted data into a multi-media format at each target computer, wherein each target computer is able to reformat the extracted data into different multi-media formats, since the reformatting is occurring at each target computer individually.

The invention provides a method of data transfer between a source computer and target computer comprising the steps of transmitting data in a multi-media format from the source computer over a first network to a server configured to receive data in more than one protocol over the first network, the protocols including Internet protocols and multi-media protocols, converting the data in the multi-media format to an Internet format, and transmitting the data in the Internet format over a second network to the target format. The target computer is configured to receive data in a finite set of protocols over the second network, this finite set of protocols including Internet protocols but excluding multi-media protocols. The invention also provides a related data transfer system.

A data visualisation system including a data value memory in which is maintained a finite set of data values, each data value associated with at least one time value, a display arranged to display a representation of each data value centered on respective data points, and a contour generator arranged to generate and display a contoured representation around each data point such that each data point is displayed as a local maximum. The present invention encompasses a data visualisation method and a data visualisation computer program.

The invention provides a data visualisation system comprising a data value memory in which is maintained a finite set of data values and display means arranged to display a contoured representation. One or more of the data values are displayed as contours around one or more data points and each data value is centred on a data point. The invention also provides a method of data visualisation and a data visualisation computer program.

A data visualization system including a data value memory in which is maintained a finite set of data values, each data value associated with at least one time value, a display arranged to display a representation of each data value centered on respective data points, and a contour generator arranged to generate and display a contoured representation around each data point such that each data point is displayed as a local maximum. The present invention encompasses a data visualization method and a data visualization computer program.

The invention provides a data visualisation system comprising a data value memory in which is maintained a finite set of data values obtained from monitoring apparatus and a display configured to display a representation of each data value centered on respective data points. The invention also provides a contour generator which in one form is configured to generate and display a contoured representation around each data point such that each data point is displayed as a local maximum and in another form is configured to generate and display one or more contour lines around each data point, each contour line representing data values which are less than the data value of the data point around which the contour line is displayed. The invention also provides related methods and computer programs.

Queue management system and method

The invention provides a data visualization system comprising a data value memory in which is maintained a finite set of data values; a retrieval component configured to retrieve a set of data values from the data value memory; a display component configured to display a representation of each of the set of the retrieved data values centered on respective data points; and a contour generator configured to generate and display a contoured representation around each data point, such that each data point is displayed as a local maximum. The invention further provides a data visualization system in which a display component is configured to display a graphical representation of a set of retrieved data values based at least partly on display parameters included in a database query expression. The invention also provides related methods and computer programs.

Database query system and method

The invention provides an interaction prediction system comprising a memory in which is maintained a neural network trained on data retrieved from an interaction database of interaction data representing interactions between customers and merchants, retrieval means arranged to activate the neural network and to retrieve prediction data representing future interactions between customers and merchants, and display means arranged to display a representation of the prediction data. The invention also provides a neural network training system in which a neural network is arranged to receive input data representing the data retrieved from the interaction database and to output prediction data representing interaction data predicted by the neural network. The invention also provides computer programs and methods of interaction prediction and neural network training respectively.

Interaction prediction system and method

The present invention provides a method of planning a travel route including maintaining in a memory a reference database comprising one or more travel data sets, each travel data set representing a travel option from a travel origin to a travel destination and including an origin identifier and a destination identifier, obtaining one or more travel preferences for a travel route from a user, retrieving one or more travel data sets from the reference database to construct one or more candidate travel plans, calculating a plurality of penalty values based on the user travel preferences, each penalty value associated with a corresponding travel data set, and selecting one or more candidate travel plans so as to minimize the sum of penalty values associated with the travel data sets of a candidate travel plan. The present invention encompasses hardware, software and firmware suitable to accomplish the method.

Growing community of inventors

Wellington, New Zealand

Andrew John Cardno