Facebook, Inc.

Meta Platforms, Inc.

Andrew Eugene Szeto

Shawn C P Mei

Alexander David Ramirez

Techniques for automated messaging are described. Some embodiments are particularly directed to techniques for automated business-to-consumer messaging leveraging social-networking information. In one embodiment, an apparatus may comprise a user profile component operative to retrieve a user profile associated with a user account for a messaging service and a messaging automation component operative to receive a messaging initiation from a messaging endpoint on a client device; and configure an automated response based on the user profile in response to the messaging initiation. Other embodiments are described and claimed.

Growing community of inventors

San Francisco, CA, United States of America

Andrew Eugene Szeto