Ncr Corporation

Ncr Atleos Corporation

Andrew David Monaghan

Richard Han

Robin Angus

Neil Law

Grant A McNicoll

Gary James Mitchell

Yehoshua Zvi Licht

Simon J Forrest

Mark M Grossi

Gordon David Chisholm

John G Savage

Robert F Sadler

Wolf Rossmann

Phil Noel Day

Charles Harrow

Jeffrey Stephen Cooper

Mervin Amos

Alan James Finnie

Andrew Calder

Philip Noel Day

Willy Kaempfer

John McRobert

Peter Leonard Northall

Lee Edwin Anderson

Matthew Christopher Scott

Andrew Short

Audio/speech-based and text-based interactions between a transaction terminal and a user conducting a transaction are provided. In an embodiment, the terminal may establish a direct wireless connection to a user-operated device or an indirection wireless connection to the user-operated device through a proxy device. In an embodiment, the wireless connection is automatically established through a different out-of-band wireless communication between the terminal and the user-operated device. In an embodiment, text-based data for the transaction are provided over a second simultaneous wireless connection that is different from the wireless connection associated with providing the audio/speech data. In an embodiment, audio/speech data provided from the user during the transaction are enhanced for security and are filtered for accuracy using audio-based processing and/or image-based processing. In an embodiment, a speech-to-text and text-to-speech interface for a transaction at the terminal is provided.

Secure wireless audio and speech at a transaction terminal

A self-service terminal comprising: application flow logic which collates information provided by a user of the terminal; configuration information associated with each of a plurality of individually-controllable layers, and a presentation component responsive to the application flow logic. The presentation component operates on the configuration information for each layer to simultaneously render the plurality of layers on a display as a single screen while continuing to operate independently on each layer being displayed. The configuration information may include both instructions and content, and the presentation component may use the instructions to access advanced graphical manipulation routines for operating on the content.

Self-service terminal

A transaction terminal dynamically and regularly changes a unique transaction terminal identifier (ID). The transaction terminal ID is reported to a remote manager. During a transaction, a mobile device automatically reads a current transaction terminal ID from the transaction terminal, appends a mobile device ID for the mobile device, and sends the transaction terminal ID with the mobile device ID to the remote manager. The remote manager links the mobile ID to details associated with a user of the mobile device and sends the details to the transaction terminal. The transaction terminal uses the details to customize a transaction being conducted by the user at the transaction terminal.

Dynamic tag based identification for self and assisted transactions

An autonomous enterprise bot observes video, audio, and operational real-time data for an enterprise. The real-time data is processed and a predicted activity needed for the enterprise is determined. The bot proactively communicates the predicted activity to a staff member of the enterprise for performing actions associated with the predicted activity.

Automated enterprise bot

A transaction is centrally controlled over multiple communication channels as a sequence of discrete processing units some of which are distributed. In an embodiment, the transaction's processing progression can be shared of the communication channels and paused on one communication channel and resumed on a different communication channel.

Channel integration processing

Unique data is obtained from a consumer; the identity data is verified for the consumer based on the unique data. A verification message is provided for at least a portion of a transaction during a transaction after the identity data is verified.

Pre-verification processing

End-to-end device authentication is provided. A dispenser receives an authorization token and a dispense amount from a host. The authorization token and the dispense amount are validated and when validation is successful, the dispenser dispenses the dispense amount.

End-to end device authentication

Methods for extensible device drivers and an extensible device driver Self-Service Terminal (SST) are provided. A SST includes an operating system (OS) having a communication port and an application having low-level commands that are specific to a hardware device, which is coupled to the SST; the low-level commands directly capable of being executed by the device. The communication port is operable to relay information and commands (including the low-level commands) between the device and the application. The application directly controls the device, with the low-level commands, and the low-level commands unrecognized by the OS.

Self-service terminal (SST) device driver

Self-Service Terminal (SST) thin clients and operation thereof are provided. A SST includes an operating system (OS), and authorized thin-client application, and an authorized agent. The OS is configured to restrict execution on the SST to authorized applications. The authorized thin-client application is configured to access predefined peripheral devices within the SST and an authorized server. In an embodiment, the authorized agent is configured to connect to the authorized server to: manage updates to the OS received from the authorized server and receive customizations from the authorized server to configure the authorized thin-client application.

Self-service terminal (SST) thin client

A method of managing transfer of cash, or other valuable media, is described. The method comprises: providing, to a first location, details of cash (or other media) to be loaded into a machine-readable cash container; associating the cash details with a unique identifier associated with the cash container; and storing the associated unique identifier and cash details. The method includes, at a subsequent time, receiving, from a second location to which the cash container has been transported, a request including the unique identifier read from the cash container; accessing the stored cash details using the unique identifier; and providing the stored cash details to the second location.

Media management

A currency container, method of managing a currency container and a cash management system are disclosed. The currency container includes a container body such as a rigid cassette or flexible bag for storing currency notes. The container includes at least one near field communication (NFC) tag for indicating information associated with the container such as an ID of the container and/or a value of currency stored in the container.

Apparatus and method for currency tracking

A configuration creator for use in creating a terminal application for a target apparatus. The configuration creator comprises: (i) an indexing routine for examining available software components that can be used in the terminal application and ascertaining possible type-safe relationships for each software component, (ii) a graphical user interface including a control area for displaying classes that can be used in the terminal application, and an association area for creating instances of the displayed classes and allowing type-safe relationships to be established between created instances, and (iii) a file creation routine for creating a configuration file including code describing created instances and relationships established between the created instances. The configuration file can subsequently be parsed to create a terminal application for use in a target apparatus, such as a self-service terminal.

Creating a terminal application

A system implementing secure access to management information, the system () comprising: an open management service () including an open management application programming interface (); a managed object () generating management information; and an object interface () for (i) receiving management information from the object, (ii) converting the received management information into a format accessible to the open management service, and (iii) providing the management information to the open management service () in response to a valid request from a client (). The system further comprises an authorization component () for verifying an access code () associated with the request to determine if the client () is authorized to issue the request.

System for providing secure access

A self-service terminal () having a port () for transferring data is described. The terminal () includes a program () for informing a user about one or more electronic collectables () that a user can request, and for transferring a requested electronic collectable () to the user. The electronic collectables () typically comprise an image (), an associated description () of the image, and file format information (). A portable device () for accessing such a terminal () is also described. The device () comprises a program () for receiving a transferred electronic collectable () and for presenting at least part of the transferred electronic collectable so that a user of the device () can view an image and text portion of an electronic collectable () downloaded from the terminal ().

Growing community of inventors

Dundee, United Kingdom

Andrew David Monaghan