Viasat, Inc.

Andrew D Tirella

Kevin B Rennie

Shreyas S Vidyarthi

Gina C Tuazon-Ayache

Nobuo Fukaya

Christopher J Demange

Approaches are described for providing quality of experience (QoE) driven in-transport communications services. For example, in-transit communications services are provided over a network to content consumption devices on one or more transport craft. During a measurement window, delivery of the in-transit communications services can be measured to obtain network-level delivery (NLD) measurements, and consumption of the in-transit communications services by one or more of the content consumption devices can be measured to obtain customer-level consumption (CLC) measurements. The NLD and CLC measurements can be used to compute a QoE score that indicates a delivered quality of service as perceived by one or more passengers of the one or more transport craft. The QoE score can be used to update stored service level data. The update can cause generation of one or more service level triggers, which can trigger automatic remedial action to address QoE-related conditions.

Systems and methods for quality of experience driven in-transport communications

A method of managing media content on a vehicle comprises storing a media content library comprising a plurality of media content items in non-volatile data storage media disposed in the vehicle, storing access rule data in the non-volatile data storage media, establishing a connection with a remote computing device over a communication link, receiving, from the remote computing device over the communication link, an indication identifying a first subset of the media content library to be designated as active, updating the access rule data to indicate that the first subset of the media content library is designated as active, and presenting at least a portion of the first subset of the media content library on a media presentation device based at least in part on said updating.

Distributed media content transfer and access management

A personal electronic device includes non-volatile data storage media and control circuitry configured to establish a first connection with a remote media content management server over a first communication network, receive media content item from the media content management server over the first communication network, temporarily store the media content in the non-volatile data storage media, establish a second connection with a network access terminal of a media delivery system associated with a vehicle over a second communication network using, transfer the media content from the non-volatile data storage media to the media delivery system over the second communication network, and after said transferring the at least a portion of the media content item, delete the at least a portion of the media content from the non-volatile data storage media.

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Cambridge, MA, United States of America

Andrew D Tirella