Sap Ag

Andreas Wolber

Bernd Follmeg

Jan Teichmann

Bare Said

Lin Cai

Tim Back

Klaus Dickgiesser

Johannes Bechtold

Jens Berger

Klaus Wriessnegger

Wolfram Bonheim

Thorsten Burkert

Olaf Babel

Gunter Hoffelder

Philipp Steves

Various embodiments herein include at least one of systems, methods, and software to receive and process credential requests for remote support of computer applications. One embodiment includes receiving a credentials request in a first environment from a second environment in response to an incident in the first environment. This embodiment further includes processing the received credentials request within the first environment by approving the request, activating credentials, and sending the credentials to the second environment. This embodiment may further include receiving, within the first environment, a message indicating the incident is resolved and deactivating the credentials.

Automatic user credentials for remote support

Aspects of the current subject matter can provide a background job repository that stores a background job template specifying a background job comprising a maintenance task that affects a customized software platform. The background job template can also include metadata defining a purpose of the background job, triggering information indicating when the background job should be executed, and a prerequisite feature of the customized software platform that indicates a need for the background job in the customized software platform. A previous set of background jobs that run in the customized software platform can be updated to a current set by comparing the previous set with the background job template and including the background job in the current set of background jobs when the customized software platform includes the prerequisite feature.

Repository of background job templates

A method, apparatus, and system are provided for a Message-Oriented Middleware (MOM) provider having multiple logical MOM server instances. In an embodiment, the MOM provider having multiple logical MOM server instances is implemented on an application server. Each MOM server instance may include a session container to manage one or more sessions and a destination container to provide one or more destinations. In an embodiment, a globally unique identifier identifies each destination.

Techniques for establishing a connection with a message-oriented middleware provider, using information from a registry

Techniques are described in which indication of a computer application to be configured for use in a particular business enterprise is received. A mass data run object is identified. The mass data run object defines a computer operation to be performed by the computer application to transform business transaction data as part of a business process. The mass data run object identifies i) selection parameters to select business transaction data to be transformed by the computer operation defined by the mass data run object and ii) instructions, that when executed, perform the computer operation to transform the selected business transaction data. A mass data run object instance corresponding to the identified mass data run object is generated and scheduled for execution.

Automated scheduling of mass data run objects

A method, apparatus, and system are provided for a Message-Oriented Middleware (MOM) provider having multiple logical MOM server instances. In an embodiment, a number of application servers are communicatively coupled on an enterprise network. In an embodiment, the MOM provider includes an MOM server instance implemented on each of the plurality of application servers. Each MOM server instance may include a session container to manage one or more sessions and a destination container to provide one or more destinations. In an embodiment, each destination is identified by a globally unique identifier.

Message-oriented middleware provider having multiple server instances integrated into a clustered application server infrastructure

Message-oriented middleware provider having multiple server instances

Systems and methods are disclosed for managing the flow of documents. A first business object may have a file associated therewith. A second business object may be associated with the first business object. It may be determined whether the file associated with the first business object is relevant to the second business object. If the file is determined to be relevant to the second business object, the system may be operative to associate the file with the second business object.

Growing community of inventors

Heidelberg, Germany

Andreas Wolber