Siemens Aktiengesellschaft

Andreas Marschall

Otto Schröter

Otto Schroeter

A method for transmitting data in a CTI communications system in the 3party configuration, employs a communications system having a plurality of terminals which, for a communication connection between two or more terminals, generates a call which comprises prescribed information about the connection, a TSP and a plurality of clients which are connected to the TSP and communicate with the TSP via a CTI interface. For the purpose of transmitting files or logging data between the clients, the invention proposes transmitting the data for transmission from one of the clients to the TSP via the CTI interface and writing them to a prescribed memory area for the call. These data can be read by the other clients associated with the call, likewise via the CTI interface.

Transmission of call-related data in a communications system

The invention relates to a method and configuration for controlling and/or monitoring terminals connected to a communications system. In order to control and/or monitor terminals, which are connected to a communications system and which have at least one controllable/monitorable function, an application sends a first message with the call number of a terminal, which is to be controlled and/or monitored thereby, to a telephony server. This telephony server conveys this call number to the communications system that, as a response, conveys terminal information via the controllable/monitorable functions of the relevant terminal. The telephony server comprises a database with data records that describe controllable/monitorable terminals, and comprises at least one data record which can be supplemented and which contains an identification number. This data record can be supplemented with the call number and the information concerning said terminal, whereby the telephony server generates another supplementable data record with another identification number. The telephony server conveys the call number and the terminal information to the application from the supplemented data record. The terminal can thus be controlled/monitored by the application.

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Essen, Germany

Andreas Marschall