Emc Corporation

Emc IP Holding Company LLC

Emc Cororation

Andreas L Bauer

Stephen J Todd

Gregory William Lazar

Mark A Parenti

Walter T Dobberpuhl

Sriram Krishnan

Brian R Gruttadauria

Douglas A Wood

Uday K Gupta

Munish T Desai

Brian A Castelli

Russell R Laporte

Richard J Nordin

Walter A O'Brien, Iii

Ying Xie

Joseph T Frank

George M Ericson

Charles H Hopkins

Brian James Martin

Gerald Cotter

David C Butchart

David A Parenti

Timothy D Sykes

Kathleen R Moxham

Thomas G Magorka

Jennifer Lyn Milliken Nicoletti

Brian G Campbell

Thomas M Price

David Kurt Spencer

Xuan Tang

David W DesRoches

Michael Zeldich

Greg Lazar

George J Grosner, Jr

Giridhar Basava

Ivan Valentinovich Gumenyuk

Artem Akopovich Zarafyants

Joseph Gugliemino

Todd Michael Sjolander

Todd R Brune

Matthew T Brooks

Timothy M Meggison

Anthony M Smith

Andrew Regan

Francis P Litterio

Alexey Kabanov

James J Glennon

William C Matthew

Ram Kailasanathan

A computer executes a predictive information discovery engine in an operating environment that includes execution of an application with which a user interacts to accomplish a task. Trigger signals are received from trigger components that monitor the user's interaction with the application and respond to user actions to generate the trigger signals. The trigger signals include signal-specific metadata obtained from a store of metadata including current context information about the user's use of the application. The trigger signals are automatically responded by (i) querying external data sources for information relevant to a current operating context as reflected in the signal-specific metadata, and (ii) for information returned in response to the querying, presenting the returned information to the user in the current operating context to enable the user to use the presented information in connection with the task.

Predictive information discovery engine

A cloud black box (CBB) subsystem in a cloud computing infrastructure includes CBB storage and computer processing circuitry executing a CBB application having first and second operating modes. In a depository mode information messages are continually received from hardware computing devices during normal operation and device information from the messages is stored into the CBB storage. The information messages are generated by CBB agents executing on the hardware computing devices, which continually collect the device information and generate the information messages according to a common information transfer protocol. In a retrieval mode, device information in the CBB storage is provided to a requestor such as a data analysis application, which may be part of or external to the CBB subsystem. The CBB subsystem operates independently and remains available upon failure of hardware or software components in the cloud infrastructure, providing a centralized source of information for diagnosis or other analysis.

Cloud black box for cloud infrastructure

Software is supplied via data storage system. A software image is provided to the data storage system from an external website. It is determined that software needs to be installed on a host. The software image is retrieved from the data storage system. The software is installed on the host using the software image.

Supplying software via data storage system

Described is a technique for providing a host identifier for a host. A first portion associated with a characteristic of said host is received. A second portion including a non-deterministic component is received. The host identifier is formed using the first portion and the second portion. The host identifier is used to uniquely identify the host in a storage area network.

Transparent HBA replacement

A method is used in supplying data storage services. For a set of applications running on an electronic system, an application service is provided to each application in the set to support operation of that application. The application service is separate from operating system services and security protection services provided by the electronic system. A data storage service provider being separate from the electronic system is communicated with to use resources of the data storage service provider in providing the application service to each application in the set.

Supplying data storage services

An application services platform includes a platform chassis, a network interface supported by the platform chassis, and a control circuit supported by the platform chassis and coupled to the network interface. The control circuit is arranged to connect to a network through the network interface, and receive an application service command from a user. The application service command gives the control circuit permission to provide an application service to an application running on a server on the network. The control circuit is further arranged to provide the application service to the application running on the server on the network in response to receipt of the application service command. The application services platform is capable of being provided in the form of an appliance-style device which is simply added as a new device on the network.

Techniques for providing an application service to an application from an appliance-style application services platform

A method, system and computer product for use in error handling comprising receiving, from a requester, a data storage configuration request comprising sub-tasks, determining, from a plurality of user levels, a first user level at which said data storage configuration request is made, each user level of said plurality of user levels being associated with a respective different level of abstraction with respect to processing performed in the data storage system for servicing the data storage configuration request, servicing said data storage configuration request, storing, in an error structure, the success of each sub-task of the data storage configuration request, based on the storing, recording in an error tree whether each sub-task of the data storage configuration request executed successfully, and based on the first user level, displaying a report of the status of the data storage configuration request as recorded in the error tree.

Error handling

Described are techniques for performing automated discovery processing in a network. A data storage system monitors transmissions sent over the network. The data storage system extracts one or more data elements from one or more messages included in the transmissions and determines at least one application executing on a component in the network in accordance with the one or more data elements.

Techniques for automated application discovery

Described is a technique for gathering information about a property. A request is received at a first node of a plurality of nodes. The request requests information in accordance with the property for a set of one or more objects defined in a portion of the plurality of nodes. The first node determines information about said property for objects of said set which are defined at said first node. Each of the other nodes determines information about said property for objects of said set which are defined at said each node. Information is communicated to the first node from the other nodes about said property for objects of said set which are defined at each of said other nodes. The first node performs processing to produce final information representing information received from said other nodes and information determined by said first node regarding said property.

Information roll-up in distributed environments

A method is used in managing quality testing. Quality tests are mapped to characteristics of a product under test. Based on the mapping and a result of a previously executed quality test, a respective relevance level is determined for each of the quality tests. Based on the relevance levels, a priority is determined among the quality tests.

Managing quality testing

Described are techniques for performing a data storage management task. A presentation technology service layer renders a user interface for user interaction in accordance with one or more rendering techniques. A user interaction template service layer includes one or more templates. Each of the templates describes processing to perform the data storage management task. A user interface data model mapping service layer communicates with at least one of a business logic service layer and a data storage interface layer to perform one or more operations in connection with the data storage management task and to map data received therefrom in a form for use by the user interface in accordance with a user interface data model.

UI data model abstraction

Described are techniques for processing a data storage configuration request for an application. The data storage configuration request is received from a requester. A first user level of a plurality of user levels at which the data storage configuration request is made by the requester is determined. Each user level is associated with a different level of abstraction with respect to processing performed in the data storage system for implementing the data storage configuration request. The data storage configuration request is serviced. Servicing the request includes determining whether to perform the data storage configuration request in accordance with security criteria defining, for each of the plurality of user levels, permitted operations that may be performed for different requesters in connection with the data storage configuration request.

Security and licensing with application aware storage

Methods for initializing a storage system over a network are described. A server initialization utility operates on each of several storage processing units. A client initialization utility operates on a client computing device. The client initialization utility and server initialization utility communicate via a network coupled to the client computing device and the storage processing units. The client initialization utility is used to initialize parameters for each storage processing unit via communication with the corresponding server initialization utility. The client initialization utility is further used to discover array and storage processing identification information. The client and server initialization utilities communicate via exchange of UDP broadcast datagrams.

Storage system initialization utility

A technique supports application operation. The technique involves discovering a set of applications running on an electronic system, and querying a user to identify which of the set of applications the user wishes to manage. The technique further involves, for each application identified by the user, providing an application service to that application to support operation of that application, the application service being separate from operating system services and security protection services provided by the electronic system.

Techniques for supporting application operation

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Boxborough, MA, United States of America

Andreas L Bauer