Avaya Management L.p.

Ananda H P

Shahana Mogal

Isha Renavikar

A method for notifying a sender of an email communication having a link provided therein, to include permission for accessing the link includes receiving an indication of a completion of a formation of an email communication. The method also includes identifying at least one link provided within the email communication. The method further includes sending a notification to the sender that the at least one link is provided within the email communication.

Reminder notification for permission/access to links in electronic mail transmissions

Calls that can be secure (e.g., are conducted with end-to-end encryption) may originate with some or all of the call being unsecured. Then, upon a triggering event such as a user deciding that sensitive information will be discussed or a 'sniffer' determining that the call is being monitored by a spoofed endpoint, triggers a transition of the call from an unsecure connection to a secure connection without terminating and reestablishing the call. Accordingly, an unsecure call, such as one utilizing Transmission Control Protocol (TCP) signaling and Real-Time Transport Protocol (RTP) and transitioned to Transport Layer Security (TLS) and Secure RTP (SRTP) to allow a previously unsecured call to become secured with end-to-end encryption.

Real time switching from unsecured to secured signaling channel

Systems and methods disclosed herein provide intelligent redirection and notification of feature activation. Intelligent redirection includes user configurable rules/conditions for specifying destinations for call redirection. Intelligent redirection may also include notifying the caller of the redirection (including redirection options) and a new destination for the call. Intelligent notification of feature activation includes determining users affected by a feature activation (e.g., target user(s)) and notifying the target user(s) of when the call feature is activated. The intelligent feature notification may also include allowing the target user(s) to accept/reject the activation of the call feature. The intelligent feature notification may further include allowing a user to querying for information related to any call features activated by or on them. In some embodiments, the intelligent feature notification includes receiving an instruction to deactivate the call feature; notifying the target user of the deactivation of the call feature; and deactivating the call feature.

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Pune, India

Ananda H P