Microsoft Technology Licensing, LLC

Microsoft Technology Beaming, LLC

Anand Srinivasan

Namendra Kumar

Krishnan Ananthanarayanan

Abhilash Chandrasekharan Nair

Amit Kumar Dutta

Adit Abhay Dalvi

Joel Harodi Marquez Catano

Christopher M Eagan

Pramod Jaisalmeria

Anuraag Veturi

Pallavi Mahajan

Dhigha D Sekaran

Marius Ungureanu

Mieszko G Matkowski

Techniques for determining a global state for multiple related calls are disclosed. A first call between a first device and a second device is established, where the first call is assigned a user call identifier. A second call between the first device and a third device is established. A shared call operation is established by assigning the user call identifier to the second call. The user call identifier is assigned to the second call in addition to already being assigned to the first call. A first status of the first call and a second status of the second call are determined. The first status and the second status are used to determine a global state of the shared call operation. The global state of the shared call operation is updated in response to one or both of the first status or the second status changing.

Shared call state for related calls

Handling a related call using a shared call state. The computing system establishes a first call between a first entity and a second entity, assigns a user call identifier to the first call. Next, the second entity instructs that a second call between the first entity and a third entity is to be established. The computing system then establishes the second call between the first entity and the third entity, assigns the same user identifier to the second call, such that the first call and the second call are included in a shared call operation. A first global state of the shared call operation is identified based on a status of at least one of the first call and the second call. When the status of at least one of the first call and the second call changes, the global state of the shared call operation changes from the first global state to a second global state.

Disclosed are systems, methods, and non-transitory computer-readable media for delivering content to a client device placed on hold. A communication system establishes a communication session between a client device placed on hold and a content delivery service, during which the content delivery service streams content to the client device via the established communication session. The communication session between the client device that initiated the hold and the client devices that are placed on hold is terminated, thereby allowing the client device that initiated the hold to establish communication sessions other client devices if so desired. A unique identifier generated to reference the hold is provided to the client device that initiated the hold, which the client device may then use to reference the hold to execute a desired action, such as ending the hold, terminating the communication session, retrieving a status of the hold, etc.

Delivering content during a hold

A multi-media online conversation in which automatic actions associated with executable components, such as recording and broadcasting, are performed by adding a visualized representation of the action into the online conversation. The action appears as a visualization in a portion of the user interface that includes both individuals that may be joined into a conference as well as one or more executable components. The action associated within an executable component may thus be efficiently performed in a consistent manner with how individuals are added into an online conversation, thereby taking advantage of muscle memory of the participant.

Joining executable component to online conference

An online conferencing system that provides fine-grained control over recording of the online conference. A participant manager component detects current participants in an online conference. A video gathering component gathers video streams for each of at least some of the current participants in the online conference. A triggering component allows one or more of the participants to trigger operation of a recording component. The recording component identifies one or more of the gather video streams to record, and records the identified one or more video streams. The recording component may have fine-grained control over the recording process. If a participant joins the conference, that video from the new participant may be automatically recorded also. If a participant leaves a conference, the recording of that video may be stopped.

Dynamic recording of online conference

Online conferencing involving video and audio in which automatic actions such as recording and broadcasting is performed by adding a visualized representation of the action into the online conference area of a user interface. The action appears as a visualization in the contacts portion of the user interface, some of which contacts may represent individuals that may be joined into a conference. Recording or broadcasting the action may thus be efficiently performed in a consistent manner as how individuals are added into an online conference, thereby taking advantage of muscle memory of the participant.

Growing community of inventors

Kirkland, WA, United States of America

Anand Srinivasan