Cox Communications, Inc.

Amrit Shaswat

Christian Ulf Welin

Shane Yates

Brian Stublen

David Norman

Joseph Keller

Alexis Hwang

Drew Milley

Brad Pfaff

Brad Demerich

Brian Stublin

Sarah Lau

This disclosure describes systems, methods, and devices related to network outage management. A method may include receiving, by a cloud-based system, a first indication of a first cable system outage; instantiating, by the cloud-based system, a first computing instance associated with generating event data indicative of the first cable system outage; instantiating, by the cloud-based system, a second computing instance associated with a machine learning model; generating, by the cloud-based system, using the event data as inputs to the machine learning model, a score indicative of a probability that the first cable system outage is repairable by a technician; and refrain from sending, by the cloud-based system, based on a comparison of the score to a score threshold, the event data to a first system associated with repairing the first cable system outage.

Enhanced identification and management of cable network outages

Embodiments of the present disclosure provide methods, systems, apparatuses, and computer program products for auto-adjustment signal quality. A method may include determining one or more cable modem devices configured to communicate with a device via a network. The method may include sending poll requests to the one or more cable modem devices to determine a signal power level associated with each of the one or more cable modem devices. The method may include receiving a first poll response from a first cable modem device. The method may include determining, based on the first poll response, a first signal strength associated with the first cable modem device. The method may include determining that the first signal strength deviates from a signal strength threshold. The method may include determining, based on the determination that the first signal strength deviates from the signal strength threshold, a first adjustment to an output power of the device for the first cable modem device.

Methods and systems for auto-adjustment of signal quality

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Atlanta, GA, United States of America

Amrit Shaswat