Satyam Computer Services Limited

Satyam Computer Services Limited of Mayfair Centre

Srm Institute of Science and Technology

Amit Thawani

Sridhar Varadarajan

Srividya Gopalan

Varadarajan Sridhar

Kamakhya Prasad Gupta

Korrapati Kalyana Rao

Darshan Gujjar

Massively multiplayer network games are fast becoming prevalent all over Internet. Servers that support such network games demand huge computing and storage infrastructure. Storage associated with game servers store game related information as well game-instance related information. Game states provide all the information about a game being played and storing them provides an opportunity to continue the game after a pause. An effective representation of game states allows for reduced demand on the storage. An efficient approach for archiving of game states is discussed.

System and method for game state reduction

Multimedia content usage is on the rise and hence, it is becoming increasingly necessary to automatically analyze the multimedia content in order enhance the effective applicability and usage of the content. The richness of a multimedia content demands multi-fold analysis of the content and further, this richness also leads to openness and vastness. Hence, the outcome of the multiple analyses techniques needs to be carefully analyzed in order to avoid limited or inconsistent content description. A system and method for bounded analysis of multimedia using multiple correlations addresses the issues related to richness and vastness of a multimedia content to enable describing of the multimedia content in a maximally consistent manner. Such a content description is very useful in the semantic characterization of multimedia.

System and method for bounded analysis of multimedia using multiple correlations

Remote control units are used to interact with a variety of devices. Modeling of the usage of a remote control unit while interacting with a device helps in (a) redesigning the remote for better usability; (b) dynamic adapting of the remote to provide improved interactions; and (c) characterizing the usage behaviors. In particular, it is very popular to use remote control units to interact with TVs and PVR devices. A system and method for the modeling of a remote usage involves the use of both pre-defined models and discovered models. Specifically, a pattern of usage of a remote control unit is abstracted to be one of either a pre-defined model or a discovered model. The model discovery involves the process of generalization based on a set of particular remote control unit usage patterns. The labels associated with the models help in characterizing the remote control unit usage patterns.

System and method for remote usage modeling

Annotations for a multimedia repository facilitate an efficient indexing, searching, and retrieval of the content from the multimedia repository. These annotations are an effective description of the content and it is very useful to have systems that automatically analyze the content to generate the annotations. A multimedia content, comprising video, audio, and textual data, is organized at shot level, scene level, segment level, multi-segment level, and full-length level. The multimedia content annotation is a providing of computer processable description of the multimedia content. Due to the multilevel organization of a multimedia content, it is required to provide annotations at various levels as well. A system and method for annotation aggregation uses the annotation at a lower level to arrive at an annotation at the next higher level. Such multilevel annotations are very useful in applications such as targeted content delivery.

System and method for annotation aggregation

Customers buy a variety of equipments and gadgets from multiple vendors and interact with manufacturers through contact centers to get their questions on the bought products answered. The market opportunities and competitiveness are forcing manufacturers to be accommodative and innovative in providing post-sale support. An essential aspect of this market dynamics is customer churn and the manufactures are required to ensure that product loyalty and brand loyalty of the customers are high. While Customer Relationship Management (CRM) has been playing an all important role of monitoring and managing customer relationships, it is necessary to augment CRM with more specific enhancements. The need is to have an integrated, practical, and realizable approach that focuses on measuring customer satisfaction index based on multiple interactions of customers with manufacturers. A system and method for tracking customer satisfaction index involves tracking of the intentional states of customers and assessing them just in time to help improve the satisfaction index.

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Bengaluru, India

Amit Thawani