Esw Holdings, Inc.

Ignite Enterprise Software Solutions, Inc.

Logshero Ltd.

Cellebrite Mobile Synchronization Ltd.

Amit Gross

Moshe Lipsker

Oded Rozenberg

Daniel Shachrur

Asaf Yigal

A system and method may cause a computing device to operate according to a selected operational mode. A diagnostic application may selectively execute one or more tests on the computing device; record a result of executing a test; and perform an action based on the result. An operational mode selected may be a safe mode that includes executing only a portion of an operating system and the diagnostic application. A test may include executing an application and selectively validating performance of one or more resources of a computing device while the application is executing. A test may include executing an application selected based on a rule related to a category of applications.

System and method for diagnosing a computing device in safe mode

A method and system for detecting imperfections on a surface of a touchscreen of an electrical device, comprising: swiping a test object, such as a fingertip, a fingernail or a pin, along at least a portion of the touchscreen; producing, by the touchscreen, an electric signal indicative of the test object's contact with the touchscreen; receiving an acoustic signal by an acoustic sensor, during the swipe of the test object along the touchscreen; analyzing, by a processor, at least one of the electric signal and received acoustic signal; and determining existence of imperfections on the touchscreen's surface based on the analysis.

System and method for detecting imperfections in a screen

The present invention relates to computerized ('smart') mobile electronic devices and more particularly, to a system and methods of diagnosing and repairing malfunctions in smart mobile electronic devices, including a diagnostic process that utilizes decisions based on Big Data that holds information of multiple devices and offers a “disable components” (i.e., turn-off components) solution in order to overcome the problem without flashing a firmware or doing a factory-reset.

System and methods for diagnosing and repairing a smart mobile device by disabling components

An incident management system comprises a processor adapted for: receiving a plurality of logs each documenting at least one historical investigation instruction executed in the management system and each comprising a parameter range of the historical instruction and a presentation type of response data received in response to executing the historical instruction; and in each of a plurality of iterations: receiving from a GUI of the management system an incident report selected by a user from a plurality of incident reports presented therein; generating, based on the incident report and an analysis of the logs, a sequence of investigation instructions for generating part of the GUI depicting analysis data for cause-analysis of an incident documented by the incident report; and presenting the sequence of instructions in the GUI such that when the user selects one of the sequence of instructions, the selected instruction is executed by the processor.

Recommending investigation instructions for log based alerts in a computerized system

A method for determining a State of Health (SoH) of a power source of a portable device involves extracting a start voltage value of an examined power source; activating one or more hardware components of the portable device by a software, to increase the current consumption of the device, identifying a voltage drop rate of the examined power source and comparing a calculated voltage drop rate to pre-calculated threshold values stored on a database of a main server. A system for executing the method is also disclosed.

System and method for determining a state of health of a power source of a portable device

The present invention relates to computerized ('smart') mobile electronic devices and more particularly, to a system and methods of diagnosing and repairing malfunctions in smart mobile electronic devices, including a diagnostic process that utilizes decisions based on Big Data that holds information of multiple devices and offers a 'disable components' (i.e., turn-off components) solution in order to overcome the problem without flashing a firmware or doing a factory-reset.

Growing community of inventors

Kfar-Saba, Israel

Amit Gross