Tagatoo, Inc.

Moogsoft Inc.

Amir Borna

Philip Tee

A system provides for management of a managed infrastructure. A processor is coupled to various engines. An extraction engine is in communication with the managed infrastructure. The extraction engine in operation receives messages from the managed infrastructure, produces events that relate to the managed infrastructure and converts the events into words and subsets used to group the events into clusters that relate to failures or errors in the managed infrastructure, including managed infrastructure physical hardware. The managed infrastructure supports the flow and processing of information. A sigalizer engine includes one or more of an NMF engine, a k-means clustering engine and a topology proximity engine. The sigalizer engine determines one or more common steps from events and produces clusters relating to events; the sigalizer engine determining one or more common characteristics of events and producing clusters of events relating to the failure or errors in the managed infrastructure, where membership in a cluster indicates a common factor of the events that is a failure or an actionable problem in the physical hardware managed infrastructure directed to supporting the flow and processing of information.

System for decomposing events that includes user interface

A communication system includes a communication server configured to receive a request to generate a communication and receive a request to associate the communication with one or more classifications from a plurality of classifications. The system further includes a store coupled to the communication server and configured to store the communications and/or store the classification received in the association request. The classifications are associated with a request for information from a recipient of the communication. The classifications are associated with a request for information from a recipient of the communication, a request for sharing information with the recipient of the communication, and a request for action from the recipient of the communication.

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San Francisco, CA, United States of America

Amir Borna