Juniper Networks, Inc.

Amin Toghi Eshghi

Jisheng Wang

Xiaoying Wu

Robert J Friday

Kush Shah

Yedunandan Siddalingappa-Vitalapur

Jordan Batch

Huan Thien-Vu

Disclosed is a network management system that provides an interface to enable diagnostics and troubleshoot of a remotely managed multi-site network. Some embodiments provide a natural language interface, while other embodiments provide a chatbot type interface that communicates with a technician via traditional text information on a display screen. The diagnostic and troubleshooting capabilities search a central data store that receives device property information from each site of the multi-site network. Based on devices or users that match portions of the entity, queries to the data store are initiated to obtain additional data on the devices. A response to the query is then provided based on the properties of the devices.

Enhanced conversation interface for network management

This disclosure describes a network management system (NMS) configured to determine a particular network device of a plurality of network devices based on a first user input in a conversational assistant. The one or more processors are further configured to identify a set of actionable insights for the particular network device based on network data received from the plurality of network devices and determine a set of views of a dashboard based at least on the set of actionable insights, wherein each view of the set of views displays a portion of the network data received from the plurality of network devices. The one or more processors are further configured to select a view of the set of views of the dashboard based on a second user input in the conversational assistant and cause the dashboard to display the selected view.

Conversational assistant for obtaining network information

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San Carlos, CA, United States of America

Amin Toghi Eshghi