Amazon Technologies, Inc.

Ameya Rahane

Piyush Gupta

Neha Goswami

Nicholas John Morren

Rucheek Hasmukh Sangani

A pickup location is enabled to operate when communication over a network is not available by preemptively synchronizing certain data. For the delivery of an item, an access code that will be used by the user for retrieving the item from a storage compartment at the pickup location may be generated and synchronized between the pickup location and a remote computing resource before the item is delivered. Once the item is delivered to the pickup location, the access code is activated so that it can be used by the user for retrieving the item from the storage compartment.

Off network order operations including access code activation for pickup locations

A pickup location may be enabled to continue to operate when communication over a network is not available. When communication is not available, a pickup location may not be able to send a confirmation that a user has dropped off an item for a return or to send a request to have the item retrieved by a carrier. The pickup location may be enabled to assign a stored access code that was previously sent to a carrier and which will allow the item to be retrieved by the carrier who has arrived at the pickup location for reasons other than a request to retrieve the item. A retrieval confirmation from the carrier may be utilized to allow a refund or replacement process to be initiated, and to update capacity information for the pickup location, if the carrier meets a certain confidence threshold requirement based on past performance.

Off network return operations for pickup locations

A pickup location may be enabled to continue to operate when communication over a network is not available by preemptively synchronizing certain data. For the delivery of an item, order data such as the expected tracking identification for an item may be sent to the pickup location before the item is delivered. An access code that will be used by the user for retrieving the item from a storage compartment at the pickup location may also be generated and synchronized between the pickup location and a remote computing resource before the item is delivered. A delivery of an item as confirmed by a carrier may be reported to a user when communication with the pickup location is unavailable if the carrier meets a certain confidence threshold requirement based on past performance.

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Seattle, WA, United States of America

Ameya Rahane