Bank of America Corporation

Amardeep Singh Talwar

Shailendra Singh

Sandeep Kumar Chauhan

Nandini Rathaur

Vasuki Anand

Bhagat Kumar Allugubelly

Ashutosh Tripathi

Shyam Prasad Rokula

Salma Umme

Jai Issrani

Sarabjeet Kaur

Gaurav Sachdeva

Charles Joseph Fernandez

Pushpa Neelakantan

Sukanya V

Kavitha Hariharan

Raj Kiran Akkera

Tushar Agarwal

Sharvani Ganachary

An apparatus for activating a physical card in a virtual environment comprises a processor associated with a server. The processor is configured to receive a request to issue a physical card to a first user and to generate a first non-fungible token (NFT) for storage in the physical card, wherein the first NFT is then displayed as a digital card in a virtual environment. The processor is further configured to receive the digital card in an interaction and to generate a second NFT. The processor is further configured to combine the first NFT and the second NFT to generate an activation NFT that allows the physical card to access a profile corresponding to the first user during an interaction. The processor is further configured to transmit the activation NFT and an instruction to the first user device to store the activation NFT in the physical card.

System and method to activate a card leveraging a virtual environment

Apparatus, systems and methods for providing a four-part, virtual reality (VR) customer service interaction between a customer service avatar operating on a VR platform and a customer using both a mobile device and a VR device are provided. Methods may include activating a VR session between the customer service avatar and the customer. Methods may include validating the VR session between the customer service avatar and the customer. Methods may include processing a co-browsing VR session request. Methods may include initiating the VR session between the customer service avatar and the customer.

Systems and methods for providing enhanced security features in a virtual reality (VR) onboarding session

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New Delhi, India

Amardeep Singh Talwar