Level 3 Communications, LLC

Allen E Dixon

Rene Grippo

Paul Farnsworth

Eric D Gundersen

Sanjiv Kumar

Yunas Nadiadi

Jeff Storey

Rajiv K Singh

Luke P Philips

Steven M Rdzak

Ajit Kumar Rao

Jeff Scheufele

Christopher T Swift

Christopher John Cuttitta

Andrew Dugan

Raymond Smith

John F Waters, Jr

Sharna Aeckerle

Eric D Prosser

Rick D Lind

Matthew R Moore

Derek Hodovance

David L Stozki

Wesley Jensen

Chris Cuttitta

Imran A Aslam

Maria A Elliott

Peter Cleary

Implementations described and claimed herein provide systems and methods for generating customer solutions using real-time information for new customer sales and/or current customer support. In one implementation, technical infrastructure information for an installed network design providing one or more telecommunication products at one or more customer sites is retrieved. Customer service analytics are generated based on the technical infrastructure information and output for display on a graphical user interface.

Systems and methods for generating customer solutions

A system includes one or more processors to receive a registration request, the registration request comprising a representation of a username and a password, verify the username and the password and transmit a one-time-use password, receive the one-time-use password and first device identifier information from a mobile computing device, receive an access request from the mobile computing device comprising the representation of the username and the password, second device identifier information, and application key information, verify the username, the password, the second device identifier information, and the application key information, and transmit a token to the mobile computing device, and receive a resource request from the mobile computing device comprising the token and third device identifier information.

Device registration, authentication, and authorization system and method

Aspects of the present disclosure include an adaptive notification and ticketing system for a telecommunications network. The system includes a computing device and a plurality of network devices associated with the telecommunications network. Data is generated about a plurality of past network events associated with the plurality of network devices. The computing device is utilized to generate a model from the data. The model may be used to interpret new network events and generate an output indicative of a service impact event. The new network events are applied to the model using the computing device to generate the output indicative of a service impact event. The computing device generates a responsive action from the output indicative of a service impact event. The service impact event is a network event that disrupts a network service associated with the telecommunications network.

System and methods for adaptive notification and ticketing

Implementations of the present disclosure involve a system and/or method of displaying and reviewing prospective customers. The system and/or method may display a prospect map showing geographic areas, corresponding technical infrastructure, and prospects present in the areas. The prospect displayed may be adjusted based on user defined prospect attributes.

Method and apparatus for generating and converting sales opportunities

Display screen or portion thereof with graphical user interface

Growing community of inventors

Arvada, CO, United States of America

Allen E Dixon