Wells Fargo Bank, N.a.

Alicia Y Moore

Miranda C Hill

Susan Symons

Darren M Goetz

Dennis Emmanuel Montenegro

Timothy Roger Ward

Michael R Thomas

Steven E Puffer

Jerome Rhodes

Dominik Vltavsky

Young M Yang

Ashish Bhoopen Kurani

Elizabeth Schrag

Nahal Agahi

Mary Ann Watt Lagnese

Margaret Melchior

Scott Stout

Adam Davis

Catalina Johnson

Justin C Freeman

Paige Wilbur

Denny E Puckett

Rebecca H McCloskey

Jonathan George Velline

Karen Lynne Moore

John Maher

Brian Paul McMahon

Yon Wing Lee

Andrew J Diggdon

A robotic device includes an interface configured to receive physical money during a transaction, an onboard vault coupled to the interface and configured to secure the physical money received by the interface, an electric motor operable to move the robotic device, and a control circuit configured to control the electric motor to move the robotic device toward an intended destination at a financial institution.

Money transportation robot

A system includes a currency counting device communicably coupled to memory and one or more processors. The memory stores instructions that are executable by the one or more processors to cause the one or more processors to cause a first amount of currency to be counted by the currency counting device, wherein the first amount of currency is an actual amount of currency received by a teller money drawer; determine that the first amount of currency is a discrepancy amount different than an expected amount of currency; determine that a teller error is a potential source of the discrepancy based on the discrepancy amount being below a threshold; and cause a display device of a teller computing device to display an indication within a pop-up window that the teller error is the potential source of the discrepancy based on the discrepancy amount being below the threshold.

Systems and methods for automated teller drawer counting and balancing

Systems, methods, and apparatuses include a provider computing system including a network interface structured to facilitate data communication via a network and a processing circuit comprising a processor and memory. The processing circuit is structured to receive a scope and a budget. The processing circuit includes a management circuit structured to determine a scope merchant category for items offered for sale by a merchant that match the scope and wherein the management circuit is structured to interpret the budget to determine a maximum amount of funds for the purchase. The processing circuit receives a selected item. The management circuit determines a category in comparison to the scope and a cost item in comparison to the budget to determine if the cost of the item is less than the maximum amount of funds.

Systems and methods for monitoring a budget scope in real time

A method for providing cash back to a customer from a linked automated teller machine (ATM) after a purchase transaction. The method includes receiving, by a provider computing system associated with a provider, a cash back request including a cash back amount from a point-of-sale computing system associated with the purchase transaction, the provider computing system acting as an intermediary computing system between the point-of-sale computing system and a linked ATM associated with the provider; in response to receiving the cash back request, transmitting, by the provider computing system, cash back information to the linked ATM, the cash back information including the cash back amount and an authentication passcode; in response to entry of the authentication passcode into the linked ATM by the customer, providing, by the linked ATM, the cash back amount to the customer.

Systems and methods for linking ATM to retailer transaction to preserve anonymity

An entity computing system associated with an entity where the entity computing system comprises a processing circuit configured to receive a transaction description from a device where the transaction description comprises at least one of a time, a location, or a transaction to be completed at a location, transmit the transaction description to a location computing system associated with the location, receive location information from the device indicative of the device being located at the location, and service the user of the device via a receptacle chosen based on the information, the transaction description, and the device being located at the location.

Systems and methods for completing transactions via curbside service

A computing system includes a database and at least one processor. The at least one processor is configured to: receive, from an entity computing system, a request related to a layaway transaction of a user; and, in response to receiving the request, automatically facilitate initiation of a layaway deposit account by associating the layaway deposit account with a user profile stored in the database, generating a link between the layaway deposit account and a physical card number, generating a rule that governs the physical card number, and associating the rule with the physical card number. The at least one processor is further configured to receive, from an automated teller machine (ATM), a transaction request that complies with the rule associated with the physical card number.

Electronic layaway

A system comprises one or more processors coupled to a non-transitory storage medium including instructions that, when executed, cause the one or more processors to determine respective proximities of a mobile device to devices including one or more of an automated teller machine, a printer, or a teller cash drawer, determine respective statuses of the devices based on information received, generate a list of statuses to be displayed on the mobile device for at least a portion of the devices where the list is ordered by priority and where automated teller machines have a higher priority than teller cash drawers which have a higher priority than printers, and where the list is further ordered based on the respective proximities of the mobile device to the devices, generate maintenance instructions for one or more of the devices, and transmit the list of statuses and the maintenance instructions to the mobile device.

Systems and methods for providing maintenance to financial institution devices

Systems, methods, and apparatuses for enrolling a user with a product of an institution are provided. One or more processors of a user device perform operations including: establishing a short-range communication channel with a computing device associated with an institution based on a tap exchange; providing information to the computing device over the short-range communication channel, the information associated with an enrollment of a user with a product of the institution; and automatically ceasing the short-range communication channel based on at least one of a predetermined time period or a location of the user device.

Systems and methods for onboarding customers through a short-range communication channel

Systems, methods, and apparatuses for maintaining a balance or level of cash stored within a plurality of terminals at a point of sale location are described herein. A provider computing system receives a pre-staging request and transaction information from a customer device. The provider computing system receives terminal information about a plurality of terminals from a point of sale computing system. The provider computing system then determines an appropriate terminal of the plurality of terminals for the customer to complete their intended transaction based on the transaction information and the terminal information, and transmits a notification indicating the appropriate terminal to the customer device.

Systems and methods for cash leveling at self-checkout machine

A provider computing system comprises a network interface configured to communicate data to and from a lockbox computing system associated with the provider and a user device associated with a user over a network, and a lockbox management circuit structured to receive a lockbox transaction request from the user device where the lockbox transaction request comprises a transaction identification and a desired time window for the lockbox transaction, identify a lockbox available to complete the lockbox transaction according to the lockbox transaction request from a plurality of lockboxes located at different lockbox locations, transmit a lock request to the lockbox causing the lockbox to physically lock via an actuator of the lockbox, dispense currency into the lockbox by a currency dispenser based on the transaction identification, and cause the actuator to unlock the lockbox based on an input terminal of the lockbox receiving a passcode during the time window.

Systems and methods for completing transactions via lockable boxes

A system includes a customer database that stores user information regarding a plurality of customers; a network interface configured to communicate data over a network; and a processing circuit. The processing circuit is configured to: receive a first indication that a customer is within a first predetermined distance of an automated teller machine (ATM) drive-through area; transmit an authorization signal to the customer computing device configured to activate an ATM pre-stage function of an application implemented on the customer computing device to pre-stage an ATM transaction; receive a second indication that the customer is within a second predetermined distance of an ATM in the ATM drive-through area; transmit transaction information regarding the ATM transaction to the ATM; and authorize the ATM transaction at the ATM in an ATM drive-through area based on the transaction information.

Systems and methods for remote ATM access

An automated teller machine ('ATM') includes a network interface, a display device, and an input/output device. The ATM further includes a processing circuit including a processor and a memory, the memory structured to store instructions that are executable by the processor. The instructions cause the processing circuit to receive authentication information from the customer and authenticate the customer using the authentication information, retrieve a real-time rewards balance of a rewards account associated with the customer, generate a banner for the customer based on the real-time rewards balance, and display the banner to the customer. The banner is selectable and activates a rewards functionality of the ATM to cause the ATM to display a screen including at least one of the real-time rewards balance or an option for the customer to redeem the rewards balance held by the customer when the banner is selected.

Systems and methods for rewards redemption ATM banners

Systems and methods of receiving, from a computing system, location-specific information, the location-specific information corresponding to a first location of a plurality of locations of a bank branch, receiving a first user input relating to a search query via a first graphical user interface displaying the location-specific information, receiving, from the computing system, an updated real-time listing of employees that match the search query, displaying the updated real-time listing of employees in the first graphical user interface, receive, via the first graphical user interface, a second user input corresponding to a selection of a specific employee from the updated real-time listing of employees available at the bank branch, receive, from the computing system, additional details concerning the specific employee, and display, using the first graphical user interface, the additional details concerning the specific employee.

Real-time custom interfaces through multi-channel geo-fencing

A system includes a location identifier device and a computer system. The location identifier is configured to transmit an identifier to a user device when the user device is within a predetermined range of an area and receive location information from the user device associated with a user. The computer system is configured to receive the location information from the user device within the area via the location identifier device and receive a request for an ATM transaction from the user device. The request includes attribute information associated with the user. The computer system is configured to receive attribute information associated with the user comprising an indication of a license plate within the area and identify, based on a determination that the attribute information at least partially matches the attribute information from the request, the user associated with the request. The computer system is configured to transmit, based on the user device being within the area and the identification of the user, a transaction code to the user device.

A method includes receiving, by a financial institution computing system of a financial institution, a curbside transaction request from a user device, the user device being associated with an account holder of the financial institution, and the curbside transaction request including a transaction description; determining, by the financial institution computing system, based on the transaction description and a branch service availability, a branch location from a plurality of branch locations associated with the financial institution; updating, in real-time by the financial institution computing system, the branch location based on additional information received from the user device; transmitting, by the financial institution computing system, a curbside set-up request to a branch location computing system associated with the branch location; and transmitting, by the financial institution computing system, curbside transaction information to the user device, the curbside transaction information including the branch location and authentication details.

Growing community of inventors

San Ramon, CA, United States of America

Alicia Y Moore