Splunk Inc.

Alexandros Nikolaos Kompotis

Tristan Antonio Fletcher

Eric Nathaniel Tschetter

Ross Andrew Lazerowitz

William Marcum

Michael Margulis

Amy Katherine Hunnel Bianchi

Caleb Eugene Hanson

Daniel M Jones

Dipti Prabhakar Siddamsettiwar

Sean David McBride

Daniel Blake Partain

Konstantinos Polychronis

Panagiotis Papadopoulos

An application executing on a mobile computing platform provides independent data channels over a mobile network to multiple separate computing systems that each maintain some data pertinent to problem determination and resolution when an incident arises in a monitored information technology (IT) environment. The application maintains and separately exercises the channels to provide timely information in a user interface that composites data to present a single interface with a multi-sourced contextual rendering. Some systems may include an IT monitoring system and a separate incident management system among its sources. Channels may include extended functionality to improve security or other aspects of communication with mobile platforms.

Composite display of multi-sourced IT incident related information

Multi-source incident management and monitoring system

Mobile device composite interface for dual-sourced incident management and monitoring system

Dual-sourced incident management and monitoring system

A stack trace associated with an application program is received and at least one recognizable term is searched for in the stack trace. A digital signature is generated from at least a portion of the stack trace that includes the at least one recognizable term. If the digital signature matches a known digital signature among a plurality of known digital signatures, the stack trace is grouped with other stack traces associated with the known digital signature. Method call graphs in grouped stack traces may be analyzed to determine common pathways leading to an error.

Identifying and grouping program run time errors

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San Francisco, CA, United States of America

Alexandros Nikolaos Kompotis