Amazon Technologies, Inc.

Alexandra R Shapiro

Spyridon Matsoukas

Rahul Goel

Melanie Chie Bomke Gens

Kellen Gillespie

Methods and systems for determining an intent of an utterance using contextual information associated with a requesting device are described herein. Voice activated electronic devices may, in some embodiments, be capable of displaying content using a display screen. Entity data representing the content rendered by the display screen may describe entities having similar attributes as an identified intent from natural language understanding processing. Natural language understanding processing may attempt to resolve one or more declared slots for a particular intent and may generate an initial list of intent hypotheses ranked to indicate which are most likely to correspond to the utterance. The entity data may be compared with the declared slots for the intent hypotheses, and the list of intent hypothesis may be re-ranked to account for matching slots from the contextual metadata. The top ranked intent hypothesis after re-ranking may then be selected as the utterance's intent.

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Palo Alto, CA, United States of America

Alexandra R Shapiro