Intuit, Inc.

Alexander Zicharevich

Yehezkel Shraga Resheff

Oren Sar Shalom

Shlomi Medalion

Adi Shalev

Ido Meir Mintz

Noa Haas

Systems and methods for validating credentials are disclosed. One example method, performed by one or more processors of a computing device associated with a neural network, includes training the neural network to infer validity information for encrypted credentials received from a credential source, wherein the validity information is inferred without decrypting the encrypted credentials, receiving a first encrypted credential from the credential source, generating an encrypted validity indicator for the first encrypted credential based on the validity information inferred by the neural network, and providing the encrypted validity indicator to the credential source.

Validation as a service for third parties using homomorphic encryption

Systems and methods for automatically identifying problem-relevant sentences in a transcript are disclosed. In an example method, a transcript may be received of a first support call. A region of the first support call transcript may be identified, and first customer utterances may be detected in the region using a trained classification model. A trained regression model may estimate a relevancy to the problem statement of each of the first customer utterances, and one or more most problem-relevant statements may be selected from the first customer utterances, based on the estimated relevancies.

Extracting customer problem description from call transcripts

Growing community of inventors

Petach Tikva, Israel

Alexander Zicharevich