Microsoft Technology Licensing, LLC

Alexander M Tkatch

Michael James Ott

Akezyt Janedittakarn

David Robert Shutt

Arash Ghanaie-Sichanie

Andrew Robert Miller

Michaeljon Miller

Kevin Whittenberger

Jonathan Wayne Phillips

Marshall Scot Bjerke

Robert Tobkes

Bryan David Cooke

Nishant Gupta

Arash Ghanaie-Sicanie

Xinguang Albert Chen

Mohammad Mushtaque Silat

Youg Lu

Ghanaie-Sichanie Arash

Arash Ghanaie-Sicanle

A tenant comprising one or more users receives services from a cloud computing system ('CCS'). The CCS determines when a tenant is not using any services, and if so, the CCS initiates a tenant suspension process. The tenant suspension process involves suspending various asynchronous computing processes for the tenant, which execute otherwise execute even if no users of the tenant are currently accessing the CCS. After a period of non-use of the CCS, the tenant is suspended. The tenant is returned to an active state automatically when a user of the tenant logs-on to receive services.

Managing capacity in a data center by suspending tenants

A server platform exposes server-hosted application services to client applications. Calls to the server-hosted application services may be executed along with custom business logic extensions. A client platform is also provided that exposes client-hosted application services to a client application. The same business logic extensions that execute on the server platform can be utilized by the client platform. When a client application is online and connected to the server platform, the client application utilizes the server-hosted application services in the manner described above. When the client application is offline, the client application utilizes the client-hosted application services. The server platform synchronizes the business logic extensions to the client platform.

Executing business logic extensions on a client computing system

Service-oriented systems employing pipeline architecture to accommodate third party extensions for extending existing functionality or providing additional functionality are provided. User or third party provided plug-ins are registered through metadata and executed in a pipeline along with platform operations. The pipeline is extendable on the fly with newly uploaded plug-ins. Dependency analyses for ordering synchronous or asynchronous pipeline operations enable multiple parties to extend the system and operate predictably. Loop detection mechanisms prevent misuse of system resources through accidental or malicious creation of infinite loops with exceptions for non-degenerate infinite loops.

Service-oriented pipeline based architecture

Technologies are described herein for executing business logic extensions on a client computing system. A server platform exposes server-hosted application services to client applications. Calls to the server-hosted application services may be executed along with custom business logic extensions. A client platform is also provided that exposes client-hosted application services to a client application. The same business logic extensions that execute on the server platform can be utilized by the client platform. When a client application is online and connected to the server platform, the client application utilizes the server-hosted application services in the manner described above. When the client application is offline, the client application utilizes the client-hosted application services. The server platform synchronizes the business logic extensions to the client platform.

In a multi-tenant environment, synchronous processing requests from clients associated with tenants are handled by middle tier servers, which forward requests for asynchronous processing to queues associated with organizational databases for each tenant directed by a locator service. A group of independent asynchronous processing servers are used to perform the asynchronous processing interacting with the databases in a distributed manner. The allocation of the requests among the asynchronous servers is managed by an exponential back off for organizations with no waiting requests algorithm combined with a quota system based on historic load for organizations that have requests. The independence of the synchronous and asynchronous processing servers, as well as the distributed interaction between the asynchronous processing servers and the databases enables scalability of the system based on request types and implementation of reliable recovery mechanisms.

Reliable and scalable multi-tenant asynchronous processing

A method of extending the functionality of an API in a CRM program and system to implement the method is disclosed. The method may allow a user to use request and response messages to be communicated with a single interface that may be exposed as a CRM web service module to create new business logic and operations by extending previously defined classes.

Using messages to extend CRM functionality

An extensible architecture that allows the users to extend, change or replace the existing business logic of the business application is disclosed.

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Sammamish, WA, United States of America

Alexander M Tkatch