Salesforce Com, Inc.

Alexander Lovell

Glenn Sorrentino

Elizabeth Jane Clarke

Swapnil Sanjay Kulkarni

Eric Constantin

Oleg Yanchinskiy

Alain Ducoulombier

Techniques are disclosed for classifying a user search query for a database system. In disclosed techniques, a computing system receives a user search query for the database system and determines, based on the user search query, a database query that is compatible with an interface of the database system to implement the user search query. In some embodiments, the computing system causes a query remediation interface to be presented to a user that entered the user search query. In some embodiments, the interface includes: a classification of the user search query that specifies attributes of the database query, and one or more elements selectable to alter the database query. The computing system receives, from the user via the query remediation interface, input for altering the database query and determines an updated database query based on the input. The computing system may access the database system using the updated database query.

Query classification alteration based on user input

Techniques are disclosed relating to generating custom previews for search results provided by a search service. For example, in various embodiments, a server system that provides a search service may receive a custom preview definition from a user associated with a first group of users. The custom preview definition may specify code that is usable to generate a custom preview interface for search results of a particular record type. The server system may use the custom preview definition to generate a custom preview interface for search results provided to users of the first group. For example, the server system may receive user input identifying a first search result provided by the search service. The server system may then determine that the record type of the first search result matches the particular record type and retrieve the specified code to facilitate display of the custom preview interface at the client device.

Custom preview interface for search results

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San Francisco, CA, United States of America

Alexander Lovell