8x8, Inc.

Alexander DiNunzio

Turchese d'Andrea

Nancy Ng Huang

Keith Johnson

Various aspects of the subject technology related to systems, methods, and a machine readable storage medium for distributing communication requests based on collaboration circle membership data using machine learning. A system may be configured to receive a plurality of communication requests. Each communication request may include a request initiator and a request recipient. The system may process the plurality of communication requests to using one or more predictive models derived from a machine learning process to generate a communication request resolution for each of the plurality of communication requests. The system may forward a communication request notification to a request facilitator to implement the generated communication request resolution.

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Cambridge, MA, United States of America

Alexander DiNunzio