Salesforce Com, Inc.

Salesforce, Inc.

Alexa Staudt

William Charles Mortimore, Jr

Ian Glazer

Joshua David Alexander

Seth Holloway

Techniques are disclosed relating to automating authentication decisions for a multi-factor authentication scheme based on computer learning. In disclosed embodiments, a mobile device receives a first request corresponding to a factor in a first multi-factor authentication procedure. Based on user input approving or denying the first request, the mobile device sends a response to the first request and stores values of multiple parameters associated with the first request. The mobile device receives a second request corresponding to a factor in a second multi-factor authentication procedure where the second request is for authentication for a different account than the first request. The mobile device automatically generates an approval response to the second request based on performing a computer learning process on inputs that include values of multiple parameters for the second request and the stored values of the multiple parameters associated with the first request. The approval response is automatically generated and sent without receiving user input to automate the second request.

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Atlanta, GA, United States of America

Alexa Staudt