Bank of America Corporation

Alejandro Vargas

Nathan Dent

Matthew K Bryant

Nicholas J Munson

A method, apparatus, computer-readable medium, and/or system may comprise a server having a first processor, a database, and first memory storing computer-executable instructions. The system may comprise a self-service device having a second processor, a plurality of sensors configured to capture images, and second memory storing computer-executable instructions that, when executed by the second processor, cause the self-service device to detect a start of user activity at the self-service device. In response to detecting the start of the user activity at the self-service device, the self-service device may capture, by one or more of the plurality of sensors, a plurality of images of the user activity at the self-service device. The self-service device may detect an end of the user activity at the self-service device. In response to detecting the end of the user activity at the self-service device, the self-service device may generate data indicative of the user activity at the self-service device. The data indicative of the user activity at the self-service device may comprise the plurality of images of the user activity captured by the one or more of the plurality of sensors. The self-service device may establish a connection between the self-service device and the server. The self-service device may transmit, to the server and via the established connection, the data indicative of the user activity at the self-service device.

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Charlotte, NC, United States of America

Alejandro Vargas