Microstrategy, Inc.

Alberto Santa Ana

Anurag Patnaik

Michael Zirngibl

Hannes Eberle

Bodo Maass

Christopher S Leon

Wolf Mosle

Benjamin Reyes

Michael Jerry Saylor

Sean S Tsai

A system and method for creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems is disclosed. The system and method include a call server and a method for initiating telephone calls using on the fly content and speech generation.

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services, with system and method that enable on-the-fly content and speech generation

This invention relates to a system and method for creation and automatic deployment of personalized, dynamic and interactive voice services, including information derived from on-line analytical processing (OLAP) systems and other data repositories. More specifically, the invention relates to a system and method that enable personalized delivery of information in real-time, via natural language voice communication with a voice-enabled terminal device. The system and method combines personalized information broadcast technology with an active voice page. An active voice page is created by the system, stored in a call database and used to generate dynamic voice menus. A call server retrieves the AVP from the call database and delivers the content of the service by dialing a subscriber's telephone number, speaking message text to the subscriber and recording the subscriber's input in response to the call menus. A unique AVP is generated for each subscriber scheduled to receive voice service content.

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services

The delivery of voice serve messages communicating financial, personal or other news telecasts may be customized according to the identity of the recipient and controlled by voice commands. A voice service bureau may generate voice messages for individual subscribers according to their preselected interest and needs. For instance, a financial bulletin may be abbreviated from 'Your portfolio has declined by 5% this morning, do you want to sell' The subscriber may be identified using voice-activated PIN or other information, or be authenticated using voice recognition.

System and method for voice-enabled input for use in the creation and automatic deployment of personalized, dynamic, and interactive voice services

A method and system for generating TML (an XML based language) and formatting reports is disclosed. The method and system of the present invention operate in conjunction with an interactive voice broadcasting system and are used to develop active voice pages&#x2014;TML documents that are to used generate dynamic voice menus that drive the interaction between a user and an interactive voice broadcasting system.

System and method for the creation and automatic deployment of personalized, dynamic and interactive voice services including module for generating and formatting voice services

The interactive delivery of voice serve messages communicating financial, personal or other news telecasts can be accessed at a subscriber's convenience on an inbound telephone, network enabled or other call. A voice service bureau may generate voice messages for individual subscribers according to their natural language queries. For instance, a subscriber may inquire 'What was the closing Dow today' and the system converts the request to digital form, discriminates search terms, interrogates a database and annunciates to the call 'The closing Dow was 11,000 today'. Responses to those or other inquiries may be delivered in real time or substantially real time.

System and method for the creation and automatic deployment of personalized, dynamic and interactive inbound and outbound voice services, with real-time interactive voice database queries

System and method for the creation and automatic deployment of personalized dynamic and interactive voice services

A centralized voice service bureau is provided. The voice service bureau accepts and authenticates requests to place automated telephone calls, for example, interactive voice broadcasts. The requests are sent through the Internet or other computer network and contain structure and content sufficient to drive a text-to-speech engine. The call requests are queued and processed by a call server that establishes a connection with a user and generates speech from the content of the call request.

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Falls Church, VA, United States of America

Alberto Santa Ana