Morgan Stanley Services Group Inc.

Alberto Cira

Girish Sharma

Alberto Ramos

Kiran Arun Karkhanis

Angad Sangha

Christopher Mann

Keith O'Brien

A system for triage and response to a second system's malfunction is disclosed. The system determines a possible present or future disruption to a service provided by the second system; automatically searches historical records regarding similar disruptions; and provides an interactive, aggregated user interface comprising many tools to display results of the search, log actions already taken, and receive commands from human operators for seamless intervention in cloud-based or on-premises systems. The determination may be based on a statistical anomaly in the performance of the second system, or alternatively may be based on input from a human user, whose communication undergoes text analysis to determine possible matches. The user interface is used by multiple operators simultaneously using different computing devices to access the user interface, displays communications from other operators and actions taken by the other operators and can integrate many other tools for a seamless experience regardless of location.

Centralized software issue triage system

Systems and methods for creating and validating software development life cycle ('SDLC') digital artifacts are disclosed. In an embodiment, a computer-implemented system includes a processor that is configured to determine whether a template of an SDLC artifact is valid, and in response to a determination that the template of the SDLC artifact is valid, to map one or more properties to the template. In an embodiment, the processor is configured to associate software asset metadata and one or more approvers of the SDLC artifact, and to transform the SDLC artifact into a standard-compliant SDLC artifact.

System and method for creating and validating software development life cycle (SDLC) digital artifacts

Growing community of inventors

Tlaquepaque, Mexico

Alberto Cira