Fuze, Inc.

8x8, Inc.

Alan Sapede

Jedidiah Brown

Julio Viera

Clement Wehrung

Luke K Surazski

Keith A Johnson

Leopoldo E Yanes

Clément Wehrung

Methods are provided for providing a unified communication history of a multi-modal communication. In one aspect, a method includes receiving a plurality of event logs related to the multi-modal communication. The multi-modal communication comprises a first communication modality and a second communication modality. The method includes aggregating the one or more events from the event logs as a plurality of aggregated events and resolving an identity of each user from among the plurality of users in the plurality of aggregated events. The method includes storing the aggregated events into a communication history of the multi-modal communication. Systems and machine-readable media are also provided.

Providing a communication history of a multi-modal communication based on an aggregation of events

Providing a unified communication history of a multi-modal communication

A method for receiving a first signal from a first client device, the first signal indicative of a first user activity is provided. The method includes receiving a second signal from a client device, and storing the first signal and the second signal in an activity history log associated with the first user. The method includes determining, by a server, a presence status of the first user, configuring a presence indicator for the first user based on the presence status, and receiving, from a second user, a request for the presence indicator for the first user. The method includes validating the request from the second user and providing the presence indicator for the first user to the second user. A system and a non-transitory, computer readable medium storing instructions to perform the above method are also provided.

Generic unified presence detection system

A method including receiving, from a participant, a request for starting an event including at least one second participant and a topic is provided. The method includes providing to one second participant an invitation to join the event, receiving, from any one of the participants, a document, and providing the document to all participants for view and/or editing, and providing the document to all participants upon request within a time period. The method includes granting access to the event to a participant, permitting the participant to access and modify the document in the event, and receiving a request from one of the participants to switch one of the first client device or a second client device used by a participant to continue to participate in the event. A system to perform the above method is also provided.

Topical group communication and multimedia file sharing across multiple platforms

Methods are provided for providing a unified communication history of a multi-modal communication. In one aspect, a method includes receiving a plurality of event logs related to the multi-modal communication. The multi-modal communication comprises a first communication modality and a second communication modality that is different from the first communication modality. The method includes aggregating the one or more events from the event logs as a plurality of aggregated events and resolving an identity of each user from among the plurality of users in the plurality of aggregated events. The method includes storing the aggregated events into a communication history of the multi-modal communication. Systems and machine-readable media are also provided.

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Alan Sapede