International Business Machines Corporation

Alan Edward Booth

James Edward Fox

Donald N Jones

Daniel Edward House

Venkataraghavan Lakshminarayanachar

Richard Gerald Bowers

Embodiments of the invention provide a method, system and apparatus for centralized session management in an aggregated application environment. In one embodiment, a centralized session management method can include aggregating a set of applications in a host aggregation environment. Subsequently, each of the applications can be centrally kept alive so as to avoid a time out condition in any one of the applications so long as interactivity is detected within any one of the applications or within the host aggregation environment. In one aspect of the invention, the aggregating step can include aggregating a set of portlets in a portal environment.

Centralized session management in an aggregated application environment

A new approach to customer support that protects working artifacts through their entire lifecycle by provisioning, on-demand, a transient-controlled debugging environment that preferably is associated with a particular support issue (or subset of issues) when particular artifacts (e.g., files) are securely received at the service or software provider. This approach allows for complete (or substantially complete) isolation and control of the artifacts in a contained environment for so long as necessary by the provider. Preferably, the provider owns or otherwise manages the provisioned environment, which can be augmented as needed to meet the debugging requirements of the particular issue. Preferably, the provisioned environment is restricted in access to only those engineers or others with a verifiable need to know, or that have the necessary training and skill sets for the support operation required.

Provisioning transient-controlled secure environments for viewing sensitive data

The present invention discloses a solution for increasing the immediacy in determining a point of failure after an unexpected program termination. In the solution, a user determined object is identified by a user at compile time, where the identified object is one to be tracked. The compiler introduces executable code into the source code which is able to track modifications made to the object members during run-time. During execution, the address of each instruction modifying to the object is stored in an instruction pointer (IP) array associated with the tracked object. The IP array is continuously updated during program execution when an instruction modifies a member of the tracked object. When an unexpected program termination occurs, the instruction pointer array can be presented to a debugging agent to assist in determining the instruction causing the termination. The debugging agent can be a human agent, debugging software, report generation software, and the like.

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Cary, NC, United States of America

Alan Edward Booth