Adobe, Inc.

Walmart Apollo, LLC

Akshay Kumar

Balaji Vasan Srinivasan

Priyanka Bhatt

Shankara Bhargava

Shubham Gupta

Neeraj Agrawal

Khushi Gupta

A system can receive a first set of data. The first set of data can include information indicating a first set of user sessions and for each of the first set of user sessions having an associated summary and a corresponding agent indicated intent. The system can also, based on the first set of data, determine a set of utterances and for each of the set of utterances a corresponding set of intents. Additionally, the system can receive a second set of data. The second set of data including information indicating a second set of user sessions and for each of the second set of user sessions having an associated determined utterance and corresponding interaction of a user. Moreover, the system can validate a corresponding intent of one or more utterances of the set of utterances, based on the second set of data.

Systems and methods for utilizing feedback data

A system and method for stemming flow of information from a negative campaign are described. A status for each node of a set of preselected nodes in a social network graph is identified. The status indicates whether a node has been infected with information from a negative campaign. A source and a flow of the negative campaign are identified based on the status of the nodes from the set of preselected nodes and a topology of the social network graph. A susceptibility score is computed for one or more nodes of the social network. The susceptibility score is computed using a measure of vulnerability of nodes that have not received the information based on the flow of the negative campaign, and a measure of reachability of nodes from the source. Nodes susceptible to adopting and spreading the information from the negative campaign are identified based on the susceptibility score.

Identifying target customers to stem the flow of negative campaign

Growing community of inventors

Rajasthan, India

Akshay Kumar