Ricoh Company, Ltd.

Akira Itogawa

Yohei Yamamoto

Yoichiro Matsuno

A device management apparatus includes circuitry configured to: acquire an updating program for updating a device; transmit the updating program to the device; receive introduction success/failure information indicating whether the updating program is successfully introduced, from the device; acquire, if the introduction success/failure information indicates success in introduction, a verification program for verifying an operation of the device updated with the updating program; and verify whether the operation of the updated device can be guaranteed based on the verification program.

Device management apparatus, device management system, and verification method

An information processing apparatus includes a receiver configured to receive an output instruction to output data; a calculator configured to calculate an index value indicating a cost or an environmental burden when data subjected to output are output in a first output condition specified by the output instruction, and the index value when the data are output in a second output condition differing from the first output condition; and a display controller configured to display a screen to display a calculation result obtained by the calculator and to receive an output instruction based on one of the first and the second output conditions.

Information processing apparatus, information processing system, information processing method, and recording medium

A trouble prediction apparatus includes a trouble-occurred device information storage unit that stores therein trouble occurrence information of trouble-occurred devices in which a trouble has occurred out of a plurality of management target devices; a calculating unit that calculates a trouble occurrence probability based on the trouble occurrence information; and a predicting unit that predicts a trouble of a prediction target device out of the management target devices by referring to the trouble occurrence probability.

Trouble prediction apparatus, trouble prediction method, and computer program product

In a page-added information sharing management method, a setting of added information to an object in a page, including a range specification of the added information for the object is received. The added information is stored by associating the added information with the page. When a request for displaying the added information is received, the added information associated with the page to be viewed is acquired to provide a requesting device with the added information.

Page-added information sharing management method

A scanned image management device comprises a receiving unit which receives a scanned image. A selecting unit causes a user to select a tag from among a set of pre-defined tags or newly generated tags. A first registering unit generates an image-to-tag association between a scanned image and a selected tag to register the scanned image with the image-to-tag association. A second registering unit generates a tag-to-tag association between tags independently defined for scanned images to register the tag-to-tag association. A retrieving unit retrieves a target scanned image by using the selected tag, the image-to-tag association, and the tag-to-tag association.

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Kanagawa, Japan

Akira Itogawa