State Farm Mutual Automobile Insurance Company

Akilah Hugine

Holly Lambert

Shane Tomlinson

Jason Beckman

Daniel J Green

Amber L Wyatt

Jose Gonzalez

Andrea Foster

Eric Brown

Tracey Herring

Ashish Sawhney

Chris Ray

Tim Husarik

Stephen Tinglestad

John Freymann

Ben Z Schoer

Tracy E Jones

Joy Llena

Aishwarya Chenji

Yvette Simmons

Carlie Kellerman

Pramiti Khan

Deborah Taylor

Barry Richards

A system for instructing a user on repairing a vehicle configured to (i) receive, from the user, a request to repair a vehicle, including information about the vehicle; (ii) present, to the user via a user computer device, a user interface to allow the user to search for a repair facility to repair the vehicle; (iii) receive, from the user via the user interface, a selection of a repair facility; (iv) determine whether the selected repair facility is a select service location, where a select service location is a pre-authorized repair facility; and (v) if the selected repair facility is a select service location, transfer the information about the vehicle to a computer device associated with the selected repair facility.

Systems and methods for performing repairs to a vehicle

A system and method for guiding a user after an accident and gathering relevant data for an insurance claim and/or a coverage determination. The system includes a mobile device having a memory element, processing element, communication element and user interface. The mobile device may also include a sensor and/or global positioning system. The user interface and/or sensor of the mobile device (e.g., microphone. UPS, camera, etc.) may receive information relevant to an insurance claim, including by directing a user to capture images of relevant objects and/or querying the user for verbal description(s) of facts regarding the accident. The information gathered may be saved on the memory element of the mobile device. The information may also be transmitted to a server via a network in the form of a structured incident data report.

System and method for post-accident information gathering

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Roswell, GA, United States of America

Akilah Hugine