Servicenow, Inc.

Akhilesh Kondra

Lucinda Foss

Harshitha Kota Ram Gopal

Kenneth James Hamer

Rebecca Anita Dias

Jacob Samuel Burman

Joshua Timothy Nerius

Sarup Paul

Christopher Maloy

Lubomir Kostadinov Vardin

Regis Michel Cridlig

Maria Svoisky Goldberg

Anil Kumar Bathula

Ismail Sencan

Harivijay Srikanth Gunuru

Kaho Lee

A system may include a number of records in a database associated with a number of activities to be performed by a first user. The system may also include a processor that may receive a request comprising information regarding a second user and an activity to be performed by the first user, identify a plurality of pre-defined message templates based on the request, and receive a selection of one of the plurality of pre-defined message templates. The processor may then generate message text incorporating the one of the plurality of pre-defined message templates for review and display via an electronic display, such that the message text is electronically stored in a dialogue window. The processor may display the message text in the dialogue in response to receiving an approval of the message.

Systems and methods for providing message templates in an enterprise system

A computational instance of a remote network management platform may include persistent storage and one or more processors. The persistent storage may contain a recursively-defined complex data object, and one or more processors may be configured to: (i) transmit a depiction of a graphical user interface including a visual representation of the recursively-defined complex data object, where the complex data object as well as each array and object therein is represented as a collapsible menu item that can either display or hide its elements; (ii) receive a modification to an element of the complex data object, wherein the modification is either removal of the element, addition of the element, or a change to the associated type of the element; (iii) update the persistent storage to represent the complex data object as modified; and (iv) transmit an update to the visual representation that reflects the complex data object as modified.

Graphical user interfaces for incorporating complex data objects into a workflow

The present approach relates to providing targeted content to a user (e.g., employee) of an enterprise. In certain implementations, the present techniques involve receiving filter data (e.g., data identifying an employee) from a user and providing content in the form of knowledge blocks to a user based on metadata of the knowledge blocks that is associated with the filter data. In other implementations, the present techniques involve receiving trigger data (e.g., data of an employee satisfying a condition) and providing a set of activities (e.g., social activities or work related) to a user based on the trigger data.

Systems and methods for generating and transmitting targeted data within an enterprise

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San Jose, CA, United States of America

Akhilesh Kondra