Salesforce Com, Inc.

Microsoft Technology Licensing, LLC

Linkedin Corporation

Salesforce, Inc.

Akhilesh Gupta

Sönke Rohde

Jason Schroeder

Craig Villamor

Tomer Cohen

Grant Anderson

John Walter Taschek

Steve Gillmor

Girish Jashnani

Charlie Issacs

Srikiran Prasad

William Charles Mortimore, Jr

Dileep Burki

Guanchao Wang

David Benjamin Liu

Doug Bitting

Reid A Elliott

Sandor Nyako

Changji Shi

Swapnil Ghike

Kiran Prasad

George John Murnock, Jr

Ture Hoefner

Netra Malagi

Amit Ruparel

Ya-Tsun Yang

Cheng-Fu Lin

Robert Michael Fitzpatrick

Meng Ly Lay

Erik Jeffrey Nierenberg

Leah McGuire

Leah M M McGuire

A system is configured to determine whether a member of a social networking service is online or offline with the social networking service. The system updates the online or offline status of the member in accordance with whether the member is connected to the social networking service. The system further implements an anti-jitter mechanism that prevents a waste of computing resources where the member is connected to the social networking service using an intermittent connection. The anti-jitter mechanism leverages heartbeat messages and timestamps to determine whether the member is online or offline with the social networking service. The anti-jitter mechanism further includes the use of one or more delay triggers, where each delay trigger may be generated based on a received heartbeat message. As the status of the member changes, the social networking service disseminates the status change to other members communicatively coupled to the social networking service.

Anti-jitter mechanism for monitoring online availability

Techniques for broadcasting notifications with low latency are provided. A set of recipients for a notification of a content item is determined. The notification is stored in a second notifications storage that is separate from a first notifications storage. A request for one or more notifications is received over a computer network from a client device that is associated with a particular recipient in the set of recipients. In response to receiving the request, first notification data is retrieved from the first notifications storage, second notification data that includes the notification is retrieved from the second notifications storage. The first notification data is combined with the second notification data to generate combined notification data. The combined notification data is transmitted over the computer network to the client device and is stored in the first notifications storage. The notification may be removed from the first notifications storage.

Broadcasting notifications with low latency

The technology disclosed relates to rapidly logging sales activities in a customer relationship management system. It also relates to simplifying logging of sale activities by offering a streamlined data entry path that as immense usability in a mobile environment. The streamlined data entry path can be completed by triple-action, double-action, or single-action. In particular, the technology disclosed relates to automatically identifying and selecting entities that are most likely to be selected by a user. The identification of entities as most likely to be selected is dependent at least upon access recency of records of the entities, imminence of events linked to the entities, and geographic proximities of the entities to the user. It further relates to automatically identifying and selecting sales activities that are most likely to be performed by the user. The identification of sales activities as most likely to be performed is dependent at least upon position of the sale activities in a sales workflow and time elapsed since launch of the sales workflow.

Streamlined data entry paths using individual account context on a mobile device

A system and method for anticipatory contextual notifications are provided. In example embodiments, a context indication corresponding to a user that is a member of a social network service is received. The context indication is indicative of a real-time context of the user. The context indication is analyzed to determine that the context indication is a significant context indication. An entity associated with the significant context indication and that is a member of the social network service is identified. Member data associated with the identified entity and the user is accessed. Notification context is generated based, at least in part, on an analysis of the significant context indication and the member data. Presentation, to the user, of a notification that includes the notification context is caused.

Anticipatory contextual notifications

A first mobile device associated with a first member of a social networking service may be configured to facilitate social networking service connections based on calendar data validated by the first mobile device. For example, the first mobile device accesses calendar data that pertains to an electronic calendar of the first member. The first mobile device identifies a scheduled event based on the calendar data. The first mobile device determines that the first member and a second member of the social networking service attended the scheduled event based on a proximity between the first mobile device and a second mobile device associated with the second member. The first mobile device generates a communication for the first member that includes a prompt to connect with the second member via the social networking service, based on the determining that the first member and the second member attended the scheduled event.

Facilitating social network service connections based on mobile device validated calendar data

Mechanisms and methods are provided for managing OAuth access in a database network system, and extending the OAuth flow of authentication to securely store the OAuth encrypted refresh token in the storage available with current browsers or any other non-secure storage on user system.

Methods and systems of data security in browser storage

Disclosed are methods, apparatus, systems, and computer readable storage media for trials onboarding. A server may receive a request to generate a trial instance of an organization providing data and functionality for a period of time. Data on the request may also be stored. The trial instance may be selected from a template based on an access channel corresponding to the request.

Computer implemented methods and apparatus for trials onboarding

A first mobile device may be configured to facilitate context-aware, graph-based interactions. For example, the first mobile device receives a first communication from a second mobile device. The first communication includes a second member identifier of a second member of the social networking service. The second member identifier may be associated with the second mobile device. In response to the receiving of the first communication, the first mobile device may determine, based on the second member identifier, that the second member is one of a plurality of members of the social networking service. The first mobile device may facilitate the establishing of the wireless peer-to-peer connection with the second mobile device based on the determining that that the second member is one of the plurality of members of the social networking service.

Facilitating social networking service connections via an ad hoc peer-to-peer network of mobile devices

The disclosed embodiments relate to a system for presenting navigation options to a user of a mobile application. During operation, the system receives usage data comprising a record of actions performed while the user was interacting with the mobile application. Next, the system analyzes the usage data to identify areas of interest within the mobile application that the user is likely to access. The system then constructs a set of personalized navigation options for the user based on the identified areas of interest, and possibly other areas of the application based on promotional considerations. Finally, the system outputs the set of personalized navigation options to be presented to the user through a navigation pane in the mobile application, wherein the navigation pane includes shortcuts to the set of personalized navigation options.

Providing a personalized navigation experience in a mobile application

A system may be configured to provide a user interface on a mobile device for a social network having a plurality of functions. The system may include a display, configured to display a representation of each of a subset of the plurality of functions, wherein each function of the subset is implementable upon selection of a representation corresponding to the function by a user and a processor, configured to dynamically generate the subset of the plurality of functions based, at least in part, on a likelihood for each of the functions that the user will select a corresponding representation. The display may be configured to display the subset as dynamically generated.

Likelihood-based personalized  navigation system and method

Growing community of inventors

Mountain View, CA, United States of America

Akhilesh Gupta