Other

Citibank, N.a.

Ajay Warrier

Matthew John Yuschik

Jayant M Naik

Cordell Coy

Giridhar Narayanan

Jiachun Zhang

Karthik Narayanaswami

Methods and systems for performing a pre-staged transaction, such as a cash withdrawal by a user or a user's surrogate, employ a host server that receives pre-staged ATM transaction data via a first communication channel from a user's mobile device and sends a first unique authentication token via a second communication channel to the user's mobile device processor. An ATM processor receives entry of a pre-staged ATM transaction request and the first unique authentication token and sends the entered pre-staged ATM transaction request and first unique authentication token to the host server for validation, which validates the received pre-staged ATM transaction input data and the entered first unique authentication token.

Systems and methods for pre-staging ATM transactions

Training for a multimodal user interface may be organized into a plurality of modules. In embodiment, modules may include data corresponding to a 'Push to Talk' tool, a set of data corresponding to navigation through a graphic user interface via voice input, and a set of data corresponding to entering data into a graphic user interface via voice input. Such training may be implemented in a variety of manners, including those which utilize data stored on a computer readable medium. Also, the structure and content of training may be streamlined and directed towards teaching a user to operate a multimodal user interface in an adequate manner. The structure and content of training may be configured to work in conjunction with the operation of a multimodal user interface being used in a real-time setting.

Method and system for training users to utilize multimodal user interfaces

Growing community of inventors

Mason, OH, United States of America

Ajay Warrier