Paypal, Inc.

Ajay Aswal

Karl Anton Hennig

Bisrat Zerihun

Harish Nalagandla

Jian Wan

Amit Pandey

Vinaykanth Manthena

Deepak Raman

Systems and methods for automatic generation of free-form conversational interfaces are disclosed. In one embodiment, a system receives an input from a user device through a conversational graphical user interface (GUI). An intent of the user may be determined based on the received input. Based on the intent of the user, the system may identify, from a plurality of objects available to the system, one or more objects. Each of the plurality of objects has annotations corresponding to one or more elements of the object and one or more functions of the object. The one or more functions corresponding to the one or more elements are executable to perform an action upon corresponding elements. Based on the identified one or more objects and the annotations of the identified one or more objects, the system may generate a dynamic dialogue flow for the conversational GUI, where the dynamic dialogue flow is generated in real-time during a conversational GUI session.

Free-form, automatically-generated conversational graphical user interfaces

Techniques for detecting a fraudulent attempt by an adversarial user to voice verify as a user are presented. An authenticator component can determine characteristics of voice information received in connection with a user account based on analysis of the voice information. In response to determining the characteristics sufficiently match characteristics of a voice print associated with the user account, authenticator component can determine a similarity score based on comparing the characteristics of the voice information and other characteristics of a set of previously stored voice prints associated with the user account. Authenticator component can determine whether the similarity score is higher than a threshold similarity score to indicate whether the voice information is a replay of a recording or a deep fake emulation of the voice of the user. Above the threshold can indicate the voice information is fraudulent, and below the threshold can indicate the voice information is valid.

Adversarially robust voice biometrics, secure recognition, and identification

Methods and systems are presented for providing automated online chat assistance in multiple languages. A query in a first language is received via a chat robot from a user device. The query is machine-translated into a second language and transmitted to an artificial intelligence system that includes a dialog tree configured in the second language. The artificial intelligence system determines a response in the second language to the query by locating a node corresponding to an intent based on the query in the dialog tree. The node includes a node ID and response text in the second language. The artificial intelligence system transmits the second-language response including the node ID to the chat robot. The second-language response is intercepted, and first-language response text corresponding to the second-language response text is determined based on the node ID. The second-language response text is then provided to the user device by the chat robot.

Systems and methods for providing multilingual support in an automated online chat system

Growing community of inventors

Fremont, CA, United States of America

Ajay Aswal