Other

Genesys Telecommunications Laboratories, Inc.

Adam H Rosen

Herbert Willi Artur Ristock

Bob Pigott

David I Rosen

William E Rosen

Steven Copp

A two-piece total knee rotation guide and femoral sizer system including a guide that assesses the rotation needed based on the posterior condyles of the femur, and a guide for sizing the femur in the anteroposterior ('AP') dimension.

Two-piece total knee rotation guide and femoral sizer system and method

A method for workload distribution for a contact center includes identifying a work item for distribution based on an assigned distribution criteria; identifying a target for routing the work item; determining availability of the target; in response to determining that the target is available, transmitting a routing request for the work item to a routing server, and in response to the request, the routing server is configured to independently determine availability of the work item for routing the work item to the target; and in response to determining that the target is not available, refraining from transmitting the routing request for the work item to the routing server.

Workload distribution with resource awareness

Embodiments of the present invention are directed to a method for assessing impact of a rule change in a contact center. The method includes configuring one or more parameters of the rule; receiving a command to assess the rule; retrieving a log of past interactions between end users and the contact center, wherein the log of past interactions reflects interactions prior to deployment of the rule; processing one or more of the past interactions based on the rule; simulating an outcome of the one or more past interactions; and deploying the rule or not to a rules engine based on the simulating.

System and method for testing and deploying rules

This invention is devised to be a free standing wetted impact barrier for dispensing onto a cigarette. Only when applied on the top mouthpiece of cigarette filter types does it become a part of the filter. More particularly, this invention relates to a wetted impact barrier kit which includes a free standing wetted barrier placed in a container with a dispenser and an instruction sheet on how to use the kit. The wetted impact barrier is dispensed on the top end surface of cigarette filter type mouthpiece, to reduce tar and nicotine of cigarettes (total particular matter), when smoked. This invention is designed only to dispense the wetted impact barrier on the top end surface of a mouthpiece of a cigarette filter The wetted impact barrier helps to eliminate or remove the primary tars and nicotine and certain other volatiles from cigarette smoke.

Wetted impact barrier for the reduction of tar and nicotine in cigarette

A wet impact barrier filter medium for a smoking article wherein the wet impact barrier is coated across the end of the filter substantially transverse of the smoking article. In another embodiment, the filter may have an indentation with the wet impact barrier contained in the indentation. The wet impact barrier is applied in a sufficient amount so as to reduce tar and nicotine produced by the products of combustion.

Growing community of inventors

LaFayette Hill, PA, United States of America

Adam H Rosen