International Business Machines Corporation

Abhay Pradhan

Yen-Fu Chen

John W Dunsmoir

Hari Shankar

Mark Louis Feinberg

Provided are techniques for demonstrating the efficiency and effectiveness of a customer's information technology (IT) system and applications operating in a shared IT, or electronic business on-demand, environment. A test suite mimics hypothetical settings in an on-demand services environment () and then determines how the settings affect the allocation of resources in the on-demand services environment (). The calculated allocation of resources is then compared to one or more service level agreements (SLAs) in order to determine compliance with a particular SLA.

Enabling real-time testing of on-demand infrastructure

Provided is an apparatus and method for demonstrating the efficiency and effectiveness of a customer's information technology (IT) system and applications operating in a shared IT, or electronic business on-demand, environment. A test suite mimics hypothetical settings in an on-demand services environment () and then determines how the settings affect the allocation of resources in the on-demand services environment (). The calculated allocation of resources is then compared to one or more service level agreements (SLAs) in order to determine compliance with a particular SLA.

Enabling real-time testing of on-demand infrastructure to predict service level agreement compliance

The present invention comprises a Schema Generation Program (SGP) and Schema Update Program (SUP). The SGP creates an initial XML Schema and copies the database into a hashtable. At the occurrence of a query interval, the SGP compares the database to the hashtable. If the database is identical to the hashtable, then the SGP resets the query interval and repeats the comparison. If the database and the hashtable are not identical, then the SGP deletes the old hashtable, stores a copy of the database as a new hashtable, and creates a new XML Schema. The XML Schema is stored in the web server so that a registered party may access the XML Schema and check the validity of a group of data before sending the data to the web server as a proposed addition to the database. The SUP notifies registered parties of updates to the XML Schema.

Dynamic generation of XML Schema for backend driven data validation

The present invention provides a method, apparatus, and computer program product for displaying real-time service level performance, breach, and guaranteed uniformity with automatic alerts and proactive rebating for a utility computing environment. Service level agreement parameters, based on a service level agreement between a customer and a service provider, are used to identify discrepancies in a promised service level for the utility computing environment. A real-time view of a current service level and the promised service level for the customer are displayed. When a discrepancy between the promised service level and the current service level occurs, a rebate is generated for the customer. Alerts identifying the discrepancy and its root cause are provided to the customer and the service provider for the discrepancy. Alerts may also be provided prior to the occurrence of the discrepancy so that an action may be performed to eliminate the potential discrepancy.

Method of displaying real-time service level performance, breach, and guaranteed uniformity with automatic alerts and proactive rebating for utility computing environment

Growing community of inventors

Austin, TX, United States of America

Abhay Pradhan