Verizon Patent and Licensing Inc.

Abel Sileshi

Mary Pearl Jelinek

Ramesh Babu Ramakrishnan

Yoganand Thulasiraman

Venkata Ravi Sekhar Kothamasu

Elanchezhian Ganapathy Dhandapani

A method may include receiving a communication from a user device, determining whether to forward the communication to a first computer system or a second computer system and forwarding the communication to the first computer system based on the determining. The method may also include generating, by the first computer system, a first response to the communication, determining whether an error occurred when processing the communication at the first computer system and forwarding the communication to the second computer system, in response to determining that an error occurred. The method may further include generating, by the second computer system, a second response to the communication and comparing the first response from the first computer system to the second response from the second computer system.

Growing community of inventors

Irving, TX, United States of America

Abel Sileshi